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22 February 2017

The SmartImpact network held its 3rd transnational meeting in Miskolc on 20th January - 1 February 2017. The focus of the meeting was organisational development and tackled two key questions: (i) What does organisational development for smart cities mean and why is it important? (ii) How do city administrations have to transform to manage and operate smart solutions and processes in the future?

Smartimpact Meeting Miskolc

The network examined the challenges and barriers to delivering smart city projects, looked at good examples of smart cities and the success factors for these including organisation structures that support smart city development. In preparation for a workshop at the meeting, partner cities had prepared organisation charts for (i) current structure, and (ii) structure for smart city operation. This session allowed cities to review current structures and identify areas for improvement. The discussion on organisation leadership covering collective leadership, strategic management and the learning organisation was particularly enlightening when looking at a shift in organisation thinking and two partner cities presented their experiences of successful strategic engagement to share learning. The outcome of this discussion was a strategic engagement checklist which will be included in the SmartImpact Thematic Report for the meeting.

Goals Illustration

Another area covered at the meeting was business process management systems which have supported a change in approach within cities with Zagreb presenting its example of changing how it works via the business process method rather than by organisational structure and Porto presented its new management and governance model based on consolidation. The network also learned about Dublin's collaborative leadership model connecting the municipality with the local ecosystem.

The network carried out a peer review of draft IAP (Integrated Action Plan) for both Porto and Eindhoven. This took the form of 'crash test' with participants taking on the role of various city stakeholders who questioned and commented on the IAP content. This provided useful feedback which the cities can use to improve their IAP.