You are here

de Moor


de Moor

Ad-Hoc Expert

Generic Skills

B.1. Understanding of integrated and sustainable urban development: 
Both as an academic and a business consultant I have extensive experience with integrated/sustainable development. My professional background is Information Management and Community Informatics. I have done many R&D and implementation projects in the Tilburg region, one of _the_ social innovation regions in the Netherlands. E.g., I helped prepare the Tilburg bid for the 2013 European Capital of Innovation award. I also for many years helped winners of the annual Tilburg Social Innovation Award improve their initiatives, my consultancy being part of the prize. Also, I co-organized the European Social Innovation Week (ESIW), held annually in Tilburg, and consulted for the regional social innovation network organization Midpoint Brabant and the Tilburg City Marketing Department to develop a storytelling for social innovation-methodology. As leader of the KnowledgeCloud project, I helped the Tilburg public library develop a methodology, online platform and network to redefine their role as a catalyst of local social innovation networks. Through my community building/mapping consultancy I am helping organizations, networks, and communities in the urban domain to strengthen their collaboration. Examples include the URBACT BoostINNO network and the Urban Innovative Action BRIDGE project in Rotterdam. I have many related academic publications, including on open/social innovation methodologies, collaboration patterns and storytelling for social innovation and community mapping.
B1. Assessment: 
1 - Demonstrated more than 2 years of experience with integrated and sustainable urban development (2013 - Tilburg - European Capital of Innovation, 2016 - 2017: URBACT BoostINO and UIA BRIDGE projects in Rotterdam, 2014-2017 urban farming projects, 2013-2017 - urban social innovation projects, etc.). None of the projects are standalone integrated and sustainable urban developmetn projects but the expert has covered multiple urban development topics (social innovation, urban farming, energy, digital community, etc.). This is visible from his CV (link provided).
B.2. Understanding of exchange and learning processes at transnational level: 
Having been both an academic (in the roles of Ph.D. student, assistant professor, and senior researcher) and a research consultant with a company mission to "act as a bridge between science and society", I have extensive - over 20 years - experience in transnational exchange and learning processes. Through my research, teaching and consultancy in the field of community and network building I have been involved in countless transnational education and training activities. These vary from extensive research international research visits (including 2,5 years working abroad as a researcher in Malaysia, Canada and Australia), attending and hosting numerous international conferences and workshops, and many facilitation activities such as developing a process for supporting an environmental debate (Canada), developing a community building methodology for a research organization (Belgium), site visits and evaluation of a community networking infrastructure project (South Africa), and international community mapping projects (e.g. URBACT BoostInno (EU), INGENAES (USA, Zambia).
B2. Assessment: 
1 - Provided one significant transnational activity that demonstrates understanding of exchange and learning processes at transnational level - URBACT BoostInno (EU), INGENAES (USA, Zambia).
B.3. Proficiency in English: 
Given that I have a background as an academic and have been living and working abroad for so many years, I have developed oral and written fluency in English. For examples of my writing skills, see my publications ( and blog ( A sample of my oral skills (as well as my familiarity with URBACT themes) is this presentation I gave at Rutgers University, USA, on "Knowledge Sharing for Social Innovation"
B3. Assessment: 
1 - proficient in English except on content creation where the expert indicated "Independent user". However, the application is writen in a proficient English

Expertise for the design and delivery of transnational exchange and learning activities:

C.3.1. Ability to communicate complex concepts to non-English speakers: 
The Dutch province of Noord-Brabant sponsored a project to strengthen the budding local urban farming communities in three cities in the province, one of them being Tilburg. For the Tilburg urban farming community, I developed a community map showing their "collaboration ecosystem": This map was used by both the participants to literally see the bigger picture their individual projects were part of and the community managers to make sense of wthe strengths and weaknesses of the community network. This visual aspect of participatory community mapping is a very powerful sensemaking tool that can help get the essence of community collaboration across across cultures and languages, especially when complemented by additional multimedia, such as "visual harvest" drawings (e.g. . In plenary and individual meetings I furthermore take the participants on a customized journey of the map, allowing them to see how they fit in and engendering distributed ownership of the map, and thus their common ground. The "visual context" view also makes the essence of the collaboration visible to outsiders, e.g. in an international context, as the map is used to illustrate "think global act local" to participants of the global INGENAES network. For example, in villages map views can be shown and discussed in local languages.
C3.1 Assessment: 
1 - Provided one example that demonstrates ability to communicate complex concepts to non-English speakers (INGENAES)
C.3.2. Ability to draw out, support the verbalization and documentation of knowledge and practice from participants: 
This is the esssence of participatory community mapping. Community maps referenced in this form include the URBACT BoostINNO (, INGENAES Global Symposium and Learning Exchange (, and Another Education ( maps. The way my participatory community mapping methodology elicits knowledge and practice and uses it for community building and learning purposes has been extensively described here: A. de Moor (2015). Towards a participatory community mapping method: the Tilburg urban farming community case. In Proc. of the Work-In-Progress Track of the 7th International Conference on Communities and Technologies, Limerick, Ireland, 27-30 June, 2015. A. de Moor (2016). Collaborative Sensemaking: Bootstrapping a Pattern-Driven Participatory Community Mapping Methodology. In Proc. of the 13th Prato CIRN Conference 2-4 November 2016, Monash Centre, Prato, Italy A. de Moor, N. White, A. Bohn. Using Participatory Community Mapping for Field Building: The INGENAES Conference Case, case study submission for Communities & Technologies 2017, Troyes, France, June 2017 conference (under review) Another example of my abilities here was drawing out knowledge management lessons and collaboration patterns learnt in a cross-case analysis of large international development organizations (
C3.2 Assessment: 
1 - Provided more than two examples that demonstrate the ability to draw out, support the verbalization and documentation of knowledge and practice from participants to enable comparison, exchange, peer review, etc. (BoostINO, INGENAES, Another Education)
C.3.3. Ability to capture learning for participants to take away: 
I share learnings in many different ways, first of all in the form of the community maps themselves, which capture traces of learnings in, for example, a community project or conference meeting and can then be used as inputs for preparing the next project stage or meeting. Furthermore, each participant represented in a community map gets a customized view - accompanied by an explanatory e-mail - on the map from their own perspective, showing the direct context of the project (e.g. or action (e.g. they brought in, thus making it immediately clear where to focus their immediate follow-up reflections and actions. In addition, I provide secondary documents explaining the meaning of community mapping and how to use them in practice, such as blog posts containing personal stories, presentations and references to the maps (e.g. and pod casts ( Finally, use case descriptions (such as for the INGENAES case show more generalized practical learnings at the network level.
C3.3 Assessment: 
1 - Provided two examples that demonstrate the ability to capture learning for participants to take away - visible from his CV (both examples relate to INGENAES project)
C.3.4. Ability to produce concise reports that incorporate good practices and policy messages: 
I use a variety of multimedia techniques to report on good practices and policy messages. Examples include: - research papers (see C 3.2) - blog posts (e.g. and - online video recordings of presentations (e.g.
C3.4 Assessment: 
1 - Provided more than two examples that demonstrate the ability to produce concise reports that incorporate good practices and policy messages. In addition to the listed publications, there are many more in the CV(in the provided link).
Summary Expertise for the design and delivery of transnational exchange and learning activities: 
I have over 20 years of experience as an academic and practitioner in helping transnational community networks strengthen their collaboration. With a background in Community Informatics and extensive international working experience, I know how to match the social collaboration requirements of such networks with the technologies available to them. I am process-driven and keenly aware of the cultural strengths and sensitivities that may arise in transnational collaboration. One set of services of particular interest in the URBACT context are my participatory community mapping services for collaborative sensemaking. My methodology helps communities iteratively map their own collaboration network by (1) visualizing online the many pieces of their collaborative puzzle into relevant maps and views, (2) use these views to make them better understand where their common ground is and (3) jointly define the next actions needed to make their collaboration grow. This ongoing process helps community members find out what their collaboration is about, what relationships and interactions their community consists of, what collaboration resources are available, and what opportunities exist for improving their collaboration. Two of my cases in the EU urban development context are mapping the URBACT BoostINNO and UIA BRIDGE projects. For more information on my services see
The expert is validated for C with maximum score. He has demonstrated relevant expertise for the design and delivery of transnational exchange and learning activities (mostly through projects BoostINO, INGENAES and others).


Residence location:
Dutch - Mother tongue
Foreign Languages level: 
Foreign languages: 
Foreign Languages level: 
Foreign languages: 

Area of expertise