In the context of high poverty, exclusion and the increasing number of empty housing units, accentuated by the crisis, the Vilafranca (ES) Inclusion programme deals with the renovation and rehabilitation of vacant housing while reusing them for social purposes. 
Bringing together the municipality, social actors, NGOs and house owners, the programme is built on a multiannual approach. It uses the renovation process for occupational training and boosting employment among the people risking social exclusion or long-time poverty. 
So far, more than 250 houses have been renovated and offered on preferential lease to poor or homeless families, and 500 persons have gained professional skills through the training programmes. The Vilafranca Inclusion practice has already been recognised by Un Habitat Europe and the Pi i Sunyer Foundation. 

Rehabilitate vacant homes and reuse them with a social purpose

• Use the process of rehabilitation for occupational training and boosting employment of unemployed.
• Provide homes to families and / or people with a low income and on a situation of emergency residential risk.
• Improve housing park standards: prevent the progressive deterioration of buildings and parts of the city.
• Reduction of empty housing.
• Using housing as a tool for socio-educational work.
• Promote employability.

Vilafranca Inclusion exemplifies the three pillars of the URBACT principles:

Horizontal integration: incorporates the cross-work of various municipal services for the analysis and implementation in different phases. Carried out in the period 2013/2015, it has a direct relation to the tasks performed at the C.R.I.T. (Resource Centre for Inclusion and Employment) aimed at people at risk of exclusion. It deals with the subjects of: urban planning, improving degraded areas of the city; environmental, upgrading homes to optimal levels of energy efficiency; new economies creation, area of housing rehabilitation, specialized training; promotion of cooperative economics, etc.

Vertical integration: its development involves promoters and beneficiaries. There are three lines of work in parallel:

A) Urban Planning: properties to be rehabilitated are evaluated, designed and valued. Also, private foundations, the Town Hall itself and financial institutions can provide housing to be included in the rehabilitation programme.

B) Social Services: selection of participants and the design of the employment plans.

C) Training and Employment: training options. From there begins the execution phase of the work, and training of participants is done through a company (cooperative) of social integration. Territorial integration: rehabilitating housing in degraded areas helps the greater integration of the whole town, reducing the risk of having marginal areas.

Among those involved has woven a network of co-operation. Whilst Caritas supports the training of the participants in the project, the insertion cooperative insert Nou Set does the contracts. Moreover, the Town Hall, through C.R.I.T. manages the program, partly funded by the Diputació de Barcelona. The partnership also extends to the active participation of property owners and end users. Apart from the three lines of action involved in the project (Social Services, Town Planning, and Training and Employment) parallel tasks of development are established.

The impact of Vilafranca Inclusion is multiple and has benefited its citizenship as a result of the change that occurred in the mechanics of the programme from 2012, when - as a result of the economic crisis - rehabilitation and social integration were put at the same level as axes. Since its implementation in 1992, it has allowed the family core to have a regular income, it has standardised the employment status of participating workers, has allowed us to train them in professional skills, and also, significantly, it has equipped them with the capacity to be able to find a job in the present circumstances of the labour market. Otherwise, participation has been opened to members of the family who are unemployed. The profile of participants and attended has changed in line with social changes experienced in the types of families: for example, in 2015, 84 families were assisted (a total of 243 people), of which 49% were single-parent families and 42% of users were under 16 years of age. 250 dwellings have been rehabilitated, of which the Town Hall still manages 90 through Social Housing. The rest - leased to the town council - have already been returned to their owners. • People trained: approximately 500 (data from 1992) • Families inserted: 50 since 2013.

From its beginnings in 1992, the practice has been adapted to the current social context, characterised by the strong economic crisis that has forced many municipalities to adapt expenditures allocated to social issues. Vilafranca implemented "Vilafranca Inclusion" aiming to rehabilitate and reuse dwellings for social purposes. The 2012 programme is reoriented and focused on the social and labour inclusion of unemployed people and families at risk of exclusion. The impact of the practice is satisfactory and strengthens their impact on policy and management of the municipality. We believe that this course of action can be useful and interesting for any European city facing these issues.

#genera_azioni is a good practice in a rural area of Montichiari (IT) that has been deeply affected by the economic crisis and characterised by a diffused vulnerability. #genera_azioni focuses on families as the principal victims of crisis. It tackles poverty (economic difficulty, lack of relationships, unemployment, social vulnerability) with a generative, community-based model of welfare.
#genera_azioni enables the community to deal with people’s difficulties. It connects people, stories and experiences to develop integrated solutions. Being composed of four pillars that support each community – housing, work, community bonds and youth – it enables the community members to take care of themselves by combining their forces and sharing their know-how.

#genera_azioni acts on the community by focusing on the four nerve centres of many communities: home, work, the future of young people and the development of a strong sense of community and ideas launched by citizens. The hinge of the whole activities is the “community point”. Community points are places for people to meet, relate and take part in improving activities. They rise in strategic places to attract the members of the community and are driven by a facilitator, whose task is to promote mutual aid among citizens, families, workers, and to connect the people with enterprises and personal services. Around these places the different actions and programs develop. In particular: experiences of co-housing and housing-sharing with fragile families and social guardianship, the creation of a corporate network and of employability support measures, promotion of experiences of school-work through a local catalogue of proposals (to date more than 60 available positions) and extracurricular activities for young people, a Start-Up Plan developing ideas of citizens. All these actions follow an integrated approach to promote inclusion.

#genera_azioni fits with sustainable development because it promotes a new kind of welfare and a different idea of “improved quality of life”, based on the importance of relationships and sharing resources, information and time. The project contributes to reduce inequality and social exclusion, creating new opportunities for people who normally can’t participate in the normal activities of the community and promoting meeting to become aware about their rights, abilities and possibilities. Our good practice also favours an integrated and participative approach to tackle social frailty: the project’s actions are implemented thanks to a network composed of institutions, entrepreneurs, nonprofits, volunteers and citizens. So the main actor that faces the challenge is the community itself, and it benefits from the added value of the network: to give complex answers to complex problems. Such actions don’t create new services for people to help, but enable and urge the recipients to take action, promoting a model of welfare based on mutual aid.

The project is characterised by a mixed governance system, comprising both public entities and locally involved non-profits organizations; this makes the stakeholders have a relevant role in the project development, as well as in its implementation. Furthermore, it treats a community-opened system that welcomes and supports the ideas and the participation of unconventional subjects and citizens. More than 50 entities take part in the welfare design process. Look at our governance on “Studio di fattibilità” attached.

#genera_azioni is a three-year project, now in its second year of activity. Currently, six Community Points have been opened in the district of implementation (District 9 in the Province of Brescia), reaching 530 individuals and 104 organisations (institutes, associations, cooperatives, parishes, informal groups) and developing 15 laboratories. Referring to the integrated plan about home, in 2016 the first social condominium experience was started, and the work of the facilitators has determined the subscription of 14 leases and three paths of cohabitation for frail families. Concerning work, three thematic laboratories have been implemented, and the activity of connection between supply and demand of labour produced six apprenticeships and 100 cognitive interviews. The project also achieved good results in actions directed toward young people: the youth involved around the project have been enabled to develop four laboratories for other young people, and took part in nine events co-projected on the territory. The students of the district’s high schools also gained access to a catalogue of 60 offers for work-study experiences with qualified enterprises. Thanks to the call for ideas #genera_idee, six ideas for innovative projects for community purposed by citizen were financed with a contribution of €9,500

This good practice would be interesting for other cities around Europe, and especially for the small ones in rural areas: social frailty is a very diffused situation in Europe, whose population was hit hard by the economic crisis, and whose traditional welfare measures are now in trouble. This uneasiness is stronger and stronger in the rural areas, where the proposal of services is narrower than big cities, and where community bonds are weak. The good practice purposed by #genera_azioni addresses the problem with a simple but innovative strategy, supporting the development of a more sensitive community, in which people don’t passively rely on the welfare state for the management of social challenges, but perform preventive actions. Strengthening social bonds with a view to preventing fragility and exclusion, as well as mutual aid within the community, sets the stage for a significant improvement in the quality of life in that community.