Leaving No-one Behind in a Digital World
Technology is a marvellous thing. The Covid-19 pandemic has helped us to take a huge leap forward in embracing digital technology in all walks of life. From remote working, to online shopping, to greater acceptance of digital signatures, submitting our tax forms online, video-calling our friends and family in other countries with just a few clicks, using digital tickets for trains and buses, social gaming with our friends online, and fast contactless payments with one tap of our smartphone. Life has never been smoother.
Or has it….?
Digital solutions are making a huge difference to our lives. But not everyone experiences those differences in a positive way. What if you don’t have a smartphone? Or don’t have internet at home? What if you’ve never learnt to use a PC or tablet? What if you fear getting scammed and your money stolen, like your friend did last year…?!
For so many people in our communities, technology is not a marvellous thing – it’s something which makes them feel excluded and makes life more difficult.