Who is the remote worker?
This Playbook entry is part of the Remote-IT Playbook series, developed within the URBACT Remote-IT Action Planning Network (Entry 1 of 16).
Remote work is no longer a niche privilege for a small group of professionals. It has become a structural feature of European labour markets and of how people choose where to live, work, and raise families. For cities, this shift is not only about broadband and coworking spaces; it is fundamentally about people, a growing and increasingly diverse population of residents, commuters, visitors and temporary locals who work remotely.
We drew on European data and research, but as well on the experience of the eight cities in the Remote-IT network - Dubrovnik, Brindisi, Bucharest District 6, Câmara de Lobos, Heraklion, Murcia, Tartu and Tirana - which have spent the last 2.5 years experimenting with policies and pilot actions around remote and hybrid work.