Social innovation | urbact.eu

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URBinclusion
Tweets by URBinclusiona>

Timeline

2016

Kick-off meeting at Paris URBACT secretariat (Phase I)

2019

Thematic Seminar in February (Trikala), Transnational Meeting and Final Conference “Networking for social inclusion in Europe” in March (Barcelona), URBinclusion Manifesto, partners Operational Implementation Frameworks (OIF), Partners Solution Stories

2017

Transnational Meeting in February (Barcelona), Project Phase I closure, Project Phase II launch, Transnational Meeting in September (Copenhagen - Kick-off meeting Phase II)

2018

Thematic Seminar in January (Lyon), June (Glasgow), December (Naples), Transnational Meeting in April (Krakow), October (Turin), URBinclusion partners Implementation Plans

Arwen Dewilde
City of Ghent
CONTACT US

AYUNTAMIENTO DE BAENA
Plaza de la Constitucion 1
Baena (Cordoba) - Spain
CONTACT US

Artur Katai
City of Újbuda
CONTACT US

Barcelona City Council - Social Rights Area
Lluis Torrens: ltorrens@bcn.cat
Sebastià Riutort: sriutort@ext.bcn.cat

19/09/2022

19/09/2022

Closed
Socioeconomic disparities and other forms of inequalities are a major issue in European cities which are threatened by social polarisation increase. Poverty does not only create social differences between people and groups; it also leads to spatial differences.
URBinclusion implementation network focused on the co-creation of new solutions to reduce poverty in deprived urban areas, focusing on some key challenges to be tackled when going from the strategic to the implementation dimension: integrated approach and inter-departmental coordination, involvement of local stakeholders, monitoring and evaluation and financial innovation.
Partners cities interchange showed that this requires integrated, cyclical and monitored processes made of recursive actions and feedbacks that produces stable conditions of engagement for continuous improvement.

Combating poverty in deprived urban areas
- Implementation
Barcelona

Copenhagen

Glasgow

Krakow

Lyon

Naples

Timisoara

Trikala

Turin

Denmark

France

Greece

Italy

Poland

Romania

Spain

URBACT III

Ref nid

8718
INT-HERIT
https://twitter.com/INTHERIT2017

https://www.facebook.com/Int-Herit-138269500020260/

Timeline

2016

Project Launch - Phase 1

2019

Phase 2 Final Conference - Mantova (Italy)

2017

Phase 2 Kick Off Meeting - Baena (Spain)

2018

Phase 2 development

Arwen Dewilde
City of Ghent
CONTACT US

AYUNTAMIENTO DE BAENA
Plaza de la Constitucion 1
Baena (Cordoba) - Spain
CONTACT US

19/09/2022

19/09/2022

Closed
The INT-HERIT implementation network brings together 9 European cities facing challenges related to the revitalisation of their cultural heritage. These cities learn from each other and help each other to develop local strategies in order to make their cities an attractive place to live, work and visit. The network focuses on the implementation of innovative models through integrated and sustainable local strategies. It will increase awareness of strategies and plans, improving the capacity of cities to manage their heritage and enable their social and economic development.

Innovative Heritage Management
- Implementation
Alba Iulia

Baena

Cahors

Dodoni

Espinho

Mantova

Ostfold County

Sigulda

The Kortrijk Region

Belgium

France

Greece

Ireland

Italy

Latvia

Norway

Portugal

Romania

Spain

URBACT III

Ref nid

8826
BoostInno
- Social innovation
The Intercultural cities programme (ICC) supports cities in reviewing their policies through an intercultural lens and developing comprehensive intercultural strategies to help them manage diversity positively and realise the diversity advantage.

Intercultural cities programme (ICC)

Amadora launches a Guide on the welcoming of migrants

Intercultural Cities Newsroom

Blue Economy Forum

Blue Economy Forum

BluAct Toolkit

BluAct Toolkit

BluAct: The Documentary

BluAct: The Documentary

LinkedIn

Flickr

Youtube

Twitter @suburbanfringe

Resilient Europe on Twitter

Twitter

YouTube

Facebook

LinkedIn

Interactive Cities on Twitter

CityCentreDoctor on Twitter

CityCentreDoctor on Facebook

2ndChance on Facebook

2ndChance on Twitter

TechTown on Twitter

MAPS on Twitter

MAPS on YouTube

MAPS blog site for fresh news!

InFocus on Facebook

InFocus on Twitter

Gen-Y City on Twitter

BoostInno on Twitter

Timeline

2016

Kick-off meeting in July (Wroclaw). Transnational meeting in November (Barcelona).

2017

Transnational meetings in March (Baia Mare) and November (Paris).

2018

Transnational meeting in January (Milan). Final event in April (Gdansk).

Municipality of Athienou
2, Archbishop Makarios III Ave.
7600 Athienou Cyprus
CONTACT US

Municipality of Santiago de Compostela
CONTACT US

Municipality of Udine (Italy)
CONTACT US

For any enquires into Tech Revolution, email: DMC@Barnsley.gov.uk

Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme.
Follow our Twitter: @Tech_RevEu
Follow our Linkedin: https://www.linkedin.com/company/urbact-techrevolution/
CONTACT US

Coordinator
ADDRESS
Av. Movimento das Forças Armadas
2700-595 Amadora
Portugal
TELEPHONE
+351 21 436 9000
Ext. 1801
CONTACT US

City of Rome
tamara.lucarelli@comune.roma.it

Department of European Funds and Innovation
Via Palazzo di Città, 1 - 10121 Turin (Italy)

CONTACT US

Câmara Municipal de Lisboa
Departamento de Desenvolvimento Local
Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa
CONTACT US

urbact.civicestate@gmail.com
CONTACT US

Laura González Méndez. Project coordinator.
Gijón City Council
CONTACT US

Municipality of Piraeus
CONTACT US

City of Ljubljana
Mestni trg 1
1000 Ljubljana, Slovenia
CONTACT US

Project Coordinator Martin Neubert
+49 371 355 7029

CONTACT US

Riga NGO House
CONTACT US

City of Antwarp
Grote Markt 1 - 2000 Antwarpen

Manchester City Council
Manchester M2 5RT

City of Rotterdam
Coolsingel 40, 3011 AD Rotterdam

City Council Bielefeld
Bürger Service Center
Phone +49 521 510
CONTACT US

City of Eindhoven
Stadhuisplein 1, 5611 EM Eindhoven

City of Loulé
Praça da República, 8104-001 Loulé
Phone +351 289 400 600
CONTACT US

City of Igualada
Plaça de l'Ajuntament, 1, 08700 Igualada, Barcelona
CONTACT US

City of Ghent
Stad Gent
Botermarkt 1
9000 Gent

City of Genoa
Via di Francia, 1 - XI floor. 16149 Genova
CONTACT US

City of San Donà di Piave Piazza Indipendenza, 13 – 30027
CONTACT US

City of Naples
Urban Planning Department
Phone +39 081 7958932 - 34 - 17
CONTACT US

The Barnsley Digital Media County Way, Barnsley, S70 2JW
Phone +44 01226 720700
CONTACT US

Preston City Council
Town Hall, Preston, PR1 2RL

City of Piacenza
piazza Cavalli 2 - 29121 Piacenza - Italia
tel centralino
Phone +39 0523 492 111

City of Bilbao
Plaza Ernesto Erkoreka nº1. 48007 Bilbao. Phone +32 944 204 200

City of Poznan
plac Kolegiacki 17,
61-841 Poznań
CONTACT US

Westmisnter City Council
Phone +44 020 7641 6500

City of Gdańsk
5 prof. Witolda Andruszkiewicza St.
80-601 Gdańsk

19/09/2022

19/09/2022

Closed
- Entrepreneurship and SMEs
- Participation
The work developed by the cities of this Action Planning network has proven that social innovation is not just a trend, but it could also be qualified as a fundamental change in the management of cities, in the management of impact and in the relations cities uphold and develop with their inhabitants. Some would describe this change as an equivalent of the industrial or the IT revolution: up until now, one of the basic assumptions of urban policy was that citizens were to accept what is decided, planned and built. Recent years have shown that it is often the citizens who make the city, in a collaborative perspective.

Boosting social innovation
- Action Planning Network
- Social cohesion
- Participative governance
Baia Mare

Barcelona

Braga

Gdańsk

Länsstyrelsen Skane

Milan

Paris

Strasbourg

Turin

Wroclaw

France

Italy

Poland

Portugal

Romania

Spain

Sweden

URBACT III

Ref nid

7368
Procure
Timeline

2016

Kick-off meeting in June (Lublin). Transnational meetings in September (Satu Mare and Nagykallo) and December (Albacete).

2017

Transnational meetings in March (Koprivnica), June (Candelaria), September (Koszalin), November (Prague).

2018

Final event in March (Bologna).

Municipality of Athienou
2, Archbishop Makarios III Ave.
7600 Athienou Cyprus
CONTACT US

Municipality of Santiago de Compostela
CONTACT US

Municipality of Udine (Italy)
CONTACT US

For any enquires into Tech Revolution, email: DMC@Barnsley.gov.uk

Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme.
Follow our Twitter: @Tech_RevEu
Follow our Linkedin: https://www.linkedin.com/company/urbact-techrevolution/
CONTACT US

Coordinator
ADDRESS
Av. Movimento das Forças Armadas
2700-595 Amadora
Portugal
TELEPHONE
+351 21 436 9000
Ext. 1801
CONTACT US

City of Rome
tamara.lucarelli@comune.roma.it

Department of European Funds and Innovation
Via Palazzo di Città, 1 - 10121 Turin (Italy)

CONTACT US

Câmara Municipal de Lisboa
Departamento de Desenvolvimento Local
Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa
CONTACT US

urbact.civicestate@gmail.com
CONTACT US

Laura González Méndez. Project coordinator.
Gijón City Council
CONTACT US

Municipality of Piraeus
CONTACT US

City of Ljubljana
Mestni trg 1
1000 Ljubljana, Slovenia
CONTACT US

Project Coordinator Martin Neubert
+49 371 355 7029

CONTACT US

Riga NGO House
CONTACT US

City of Antwarp
Grote Markt 1 - 2000 Antwarpen

Manchester City Council
Manchester M2 5RT

City of Rotterdam
Coolsingel 40, 3011 AD Rotterdam

City Council Bielefeld
Bürger Service Center
Phone +49 521 510
CONTACT US

City of Eindhoven
Stadhuisplein 1, 5611 EM Eindhoven

City of Loulé
Praça da República, 8104-001 Loulé
Phone +351 289 400 600
CONTACT US

City of Igualada
Plaça de l'Ajuntament, 1, 08700 Igualada, Barcelona
CONTACT US

City of Ghent
Stad Gent
Botermarkt 1
9000 Gent

City of Genoa
Via di Francia, 1 - XI floor. 16149 Genova
CONTACT US

City of San Donà di Piave Piazza Indipendenza, 13 – 30027
CONTACT US

City of Naples
Urban Planning Department
Phone +39 081 7958932 - 34 - 17
CONTACT US

The Barnsley Digital Media County Way, Barnsley, S70 2JW
Phone +44 01226 720700
CONTACT US

Preston City Council
Town Hall, Preston, PR1 2RL

19/09/2022

19/09/2022

Closed
The goal of this Action Planning network was to explore how to harness the spending power through procurement of public and anchor institutions in the partner cities to bring about economic, social and environmental benefits for businesses and people which in turn will have a positive impact on the city and its local economy. The topics to be explored include: the regulations and law at both European and national level, and what cities are able to do around innovative procurement; how to analyse procurement spend and develop a procurement strategy; the use of social criteria and environmental criteria in procurement; and how to raise awareness of procurement amongst local businesses and SMEs.

Driving innovation in public procurement

Albacete

Almelo

Bologna

Candelaria

Koprivnica

Koszalin

Lublin

Nagykálló

Prague

Preston

Satu Mare

Croatia

Czech Republic

Hungary

Italy

Netherlands

Poland

Romania

Spain

URBACT III

Ref nid

7450
CHANGE!
Timeline

2016

Kick-off meeting in September (London). Transnational meeting in November (Amarante).

2017

Transnational meetings in April (Gdansk), September (Aarhus) and November (Dun Laoghaire).

2018

Final event in March (Eindhoven).

Municipality of Athienou
2, Archbishop Makarios III Ave.
7600 Athienou Cyprus
CONTACT US

Municipality of Santiago de Compostela
CONTACT US

Municipality of Udine (Italy)
CONTACT US

For any enquires into Tech Revolution, email: DMC@Barnsley.gov.uk

Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme.
Follow our Twitter: @Tech_RevEu
Follow our Linkedin: https://www.linkedin.com/company/urbact-techrevolution/
CONTACT US

Coordinator
ADDRESS
Av. Movimento das Forças Armadas
2700-595 Amadora
Portugal
TELEPHONE
+351 21 436 9000
Ext. 1801
CONTACT US

City of Rome
tamara.lucarelli@comune.roma.it

Department of European Funds and Innovation
Via Palazzo di Città, 1 - 10121 Turin (Italy)

CONTACT US

Câmara Municipal de Lisboa
Departamento de Desenvolvimento Local
Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa
CONTACT US

urbact.civicestate@gmail.com
CONTACT US

Laura González Méndez. Project coordinator.
Gijón City Council
CONTACT US

Municipality of Piraeus
CONTACT US

City of Ljubljana
Mestni trg 1
1000 Ljubljana, Slovenia
CONTACT US

Project Coordinator Martin Neubert
+49 371 355 7029

CONTACT US

Riga NGO House
CONTACT US

City of Antwarp
Grote Markt 1 - 2000 Antwarpen

Manchester City Council
Manchester M2 5RT

City of Rotterdam
Coolsingel 40, 3011 AD Rotterdam

City Council Bielefeld
Bürger Service Center
Phone +49 521 510
CONTACT US

City of Eindhoven
Stadhuisplein 1, 5611 EM Eindhoven

19/09/2022

19/09/2022

Closed
In times when personal sacrifices are much needed to tackle burning societal issues, fostering and enabling collaboration at local level of public administration is of the utmost importance. The partners of this Action Planning network had the opportunity to reflect upon social design, a process to think over alongside local stakeholders how to co-design their social public services towards a more collaborative service. This means to create an urban strategy that somehow engages volunteers to improve communities and public services, reducing costs at the same time.

People powered public services

Aarhus

Amarante

Dún Laoghaire Rathdown

Eindhoven

Forli

Gdańsk

Länsstyrelsen Skane

Nagykanizsa

Riga

Denmark

Hungary

Ireland

Italy

Latvia

Netherlands

Poland

Portugal

Sweden

URBACT III

Ref nid

7513
USE-IT
- Social innovation
LEAD PARTNER Birmingham

Poznań - Poland

Rotterdam - Netherlands

Trapani - Italy
Products

Reports

USE-IT!_Final Report

(PDF, 2Mo)

USE-IT! Transferability Study

(PDF, 2Mo)
Investment Plans

USE-IT! Springboard Plan

(PDF, 25Mo)

USE-IT! Rotterdam Investment Plan

(PDF, 2Mo)

USE-IT! Poznan Investment Plan

(PDF, 944Ko)

USE-IT! Trapani Investment Plan

(PDF, 2Mo)
Stories

Highlights

Article

An URBACT National Transfer Story: the impact of play in Ireland

Let’s explore how one good practice can have a ripple effect across Europe and throughout one country.

See more

URBACT

Call for Good Practices is nu open!

In deze call kunnen steden goede voorbeelden van duurzame ontwikkeling in de stad aandragen om als Good Practice te worden beoordeeld. De gekozen Good

See more

URBACT punt Nederland

Unlocking the Night: Exploring Models of Night-Time Governance

Unlocking the Night: Exploring Models of Night-Time Governance

In the bustling streets of major cities, where neon lights turn on and nightlife

See more

Nuno Almeida

See more
Matthew Baqueriza-Jackson
14/06/2021

01/12/2022

Closed
Larger capital projects in poor neighbourhoods often do not lead to an improvement in the socio-economic situation of the local population. The USE-IT UIA - URBACT Transfer Mechanism pilot network shares a tested approach that directly links the realisation of larger capital projects - here construction of a new hospital - with the improvement of the socio-economic situation of the population based on the existing local community skills, talents and ideas.

Unlocking social and economic innovation together
- Innovation Transfer Network
- Local economy
- Social cohesion
Birmingham

Poznań

Rotterdam

Trapani

Italy

Netherlands

Poland

URBACT III

Ref nid

15638
RU:RBAN reaches beyond-EU frontiers

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15/11/2022

Rome was the venue, on 15April 2019, of a meeting between representatives of the Iranian NGO WSAEP (Women Society Against Environmental Pollution, http://wsaep.ir/2019/01/26/about-us/ ) and Rome City Officials (Urban Gardens Department ) to exchange experiences on the topic of community gardens.

Articles

The meeting was part of the activities within the "Responsible Environmental Communication-REC" cooperation project, in which the aforementioned NGO is strongly involved.
Participants met at the "ORTINSIEME" urban garden of Rome, created between 2013 and 2016 within the framework of the EU project SIDIGMED (ENPI CIBC Programme). The outcome of the project was to create a model for the setting and management of urban gardens on public land. This model took the shape, in Rome, of the drafting, and subsequent approval by the Rome City Council, of the Regulation of Urban Gardens. The model became a good practice of the City of Rome and is now being transferred to six EU cities through the RU:RBAN Transfer Network, https://urbact.eu/rurban (URBACT Programme).
The Rome City Officials explained in detail to the representatives of WSAEP the technical aspects and the application of the Regulation for the setting up and management of urban gardens in Rome. The good practice of Rome is in line with the philosophy behind the REC project: Building the capacity of Iranian CSOs (Civil Society Organisations) to lead multi-sector cooperation for effective environmental communication, education and dialogue. The overall objective of REC is to contribute to the achievement of the Sustainable Development Goals (SDG’s), also known as the 2030 Agenda for Sustainable Development, (https://sustainabledevelopment.un.org/ ). REC receives a financial contribution from the European Union, under the program called “Civil Society Organizations and Local Authorities Actions in partner countries (in-country) – Islamic Republic of Iran”. Some of the actions expected within REC are the enhancement of civil society capacity to effectively engage inclusive sustainable development processes, based on environment protection, and to improve the capacity of environmental organizations and the responsible media to cooperate with educational institutions and public authorities to implement environmental protection policies. A few words from Ms Neda Salehirad, of WSAEP, after the meeting:
“…Hearing your first-hand experience with the whole process of setting the gardens up in Rome was very valuable to me . It was very informative to learn of the detailed structure and set up of the organization that runs the gardens…”

Network

Space4People

INT-HERIT

SIBdev

IoTXchange

USE-IT

RiConnect

Urb-En Pact

BeePathNet Reloaded

BioCanteens#2

CO4CITIES

URGE

Health&Greenspace

KAIRÓS

Find your Greatness

ROOF

ActiveCitizens

ARRIVAL CITIES

MAPS – Military Assets as Public Spaces

CityMobilNet

Genderedlandscape

PLAYFUL PARADIGM II

AS TRANSFER

Global Goals for Cities

REFILL

RU:RBAN Second Wave

Cities4CSR

Zero Carbon Cities

BoostInno

RetaiLink

AGRI-URBAN

VILAWATT

iPlace

DigiPlace

Healthy Cities

Tourism Friendly Cities

Tech Revolution 2.0

Thriving Streets

Procure

NEXT AGRI

FOOD CORRIDORS

INTERACTIVE CITIES

BluAct second wave

Volunteering Cities +

ACCESS

UrbSecurity

Com.Unity.Lab

Freight TAILS

SmartImpact

Gen-Y City

ALT/BAU

RU:RBAN

BioCanteens

Civic eState

C-CHANGE

BeePathNet

ON BOARD

VITAL CITIES

Tech Revolution

ONSTAGE

Come in!

Volunteering Cities

Playful Paradigm

URBAN REGENERATION MIX

CARD4ALL

RUMOURLESS CITIES

CREATIVE SPIRITS

Re-growCity

URBinclusion

CityCentreDoctor

Tropa Verde

ACTive NGOs

Innovato-R

2nd Chance

Making Spend Matter

BluAct

Welcoming International Talent

sub>urban

Diet for a Green Planet

Gastronomic Cities

Genius: Open

PlaceMaking for Cities

TUTUR

Healthy Ageing

PREVENT

RESILIENT EUROPE

TechTown

Stay Tuned

From urbact

Off

Ref nid

12415
Bringing citizens closer to their mayor and city services
Slovenia

Ljubljana

A citizens' inniatives service allowing citizens to participate in decision-making at local level
- Participative governance
- Participation
Simona Berden
Senior Advoser, City of Ljubljana
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280 278

02/06/2017
Summary

In 2003, the City of Ljubljana created a Citizens’ Initiatives Service (CIS) allowing citizens to actively participate in decisions that affect their lives, and to quickly resolve their complaints or problems. The Citizens’ Initiatives Service promotes direct communication between the mayor, the city administration, public institutions and public enterprises on one side and citizens on the other. Citizens can contact them in person, via telephone, fax, e-mail, regular mail, and a web service.
In 2006, CIS introduced the Mayor’s Open Days, where the mayor meets with citizens at least twice a month at the Town Hall. As a result of this direct communication with the population, the Information Office Info65 + was established for the elderly and people with disabilities. Thanks to this service, certain regulations have already been adopted or amended mostly in the field of traffic regulations; a part of a street was converted into a “shared space”; a free public transport service has been introduced; four electric vehicles, which run within the city centre pedestrian zone, have been facilitating elderly and mobility-impaired people since 2009.

The solutions offered by the good practice

The web service and the Mayor’s Open Days enable the citizens to actively participate in the policy-making process and gain a sense of belonging. They can also make a complaint or a request on local issues, while receiving a reply from the local authority no later than within eight days, while, in practice, three days on average is needed to prepare the answers as they are the priority in our municipality. The citizens’ initiatives are also welcome and very effective feedback for our professional services with regard to our work and planned or already taken decisions. A web service Citizens’ Initiatives enables an insight into the opinion and views of the residents of Ljubljana. It is often the first address they turn to and all the initiatives can be seen on the web portal. Our data shows that the use of the web service is increasing and so is its popularity among the residents of Ljubljana. Therefore we assume that promptness and quality of responses is very good. In recent years, the citizens have also used the social network Facebook for posting their initiatives and resolving process.

Building on the sustainable and integrated approach

Citizens’ proposals and an open, professional and prompt communication between the city and its residents significantly influence the quality of life in Ljubljana. The Office for Citizens’ Initiative obtains the answers from the different departments and/or public companies, which are managing water, waste water, public transport, waste, etc. In this way, the issues addressed by the citizens are dealt with comprehensively and integrated.
In recent years, the popularity of the Mayor’s Open Days has risen so much that it takes place at least twice a month in the Town Hall, which is also accessible to people with disabilities.
All questions and suggestions of announced citizens are forwarded to the competent expert service before the Open Day, so the expert opinion is already available to the mayor during a conversation with a citizen. After discussion, the mayor’s opinion is sent back to the competent department for the final assessment.
Due to its limited jurisdiction, the municipality can’t help directly in all cases, but many people find hope and see new opportunities just speaking with the mayor. Our approach to the issues is therefore integrated due to cooperation between all levels of local government with appropriate social, economic and environmental actions, as well as being sustainable. Social inclusion, as one of the sustainable goals, is an important aspect in this practice because the communication is open to everybody and on different topics, such as personal and social distress.

Based on a participatory approach

As already mentioned in the process of obtaining answers for the citizens, NGOs, institutions or associations, all levels of local government and/or public companies are working closely together. We encourage citizens and other stakeholders to use portal service, which is user friendly, because the application does not require a registration. Also the profile of participants is general. Anyone can participate, regardless of gender, sexual orientation, religion, skin colour, any degree of disability, level of education, etc. The possibility of co-decision is given to all. It’s also important that the citizen can make an appointment with the Mayor easily only with the assistance of the Office for Citizens Initiative. The Mayor doesn’t have the maximum time provided for each interview, he meets all the citizens who have made an appointment, regardless of time or of the time required for the conversation. Some questions can be answered quickly, other issues may require more mayor’s time. Also, in 2006 the Information Point Info65+ has been established as a direct result of citizen’s initiatives. The point is primarily intended for the senior citizens and persons with disabilities. They can meet there, obtain basic information on services and activities available to them in the municipality and also hand over their suggestions or requests.

What difference has it made?

Based on numerous initiatives, certain regulations have already been adopted or amended, after the professional examination, mostly in the field of traffic regulations. Due to citizen’s propositions, slow traffic zones have been introduced, parking barriers set up and a part of Slovenska Street was converted into a “shared space”.
On citizens’ initiatives, a free public transport service, Kavalir, has been introduced. Four electric vehicles, which run within the city centre pedestrian zone, have been facilitating errands for the elderly and mobility-impaired people since 2009. The service operates on call, but due to their slow speed, they can be hailed anywhere on the street. The ride is free of charge. The participation of the citizens also had an impact on housing policy. The rules for the allocation of the assigned rental housing for young people were partly based on a great number of citizens’ initiatives.
Based on the initiatives concerning the inclusion of the elderly and persons with disabilities, InfoPoint 65+was established in 2016. In response to various citizens’ initiatives, MOL has also introduced fieldwork with the homeless. Of course, all wishes and proposals can’t be accepted, due to technical, financial or legal reasons, but the common goal of all the services is to maximise the satisfaction of Ljubljana’s residents and improve the quality of life.

Why should other European cities use it?

The citizens’ initiatives are welcome and are very effective feedback for our services with regard to the work and planned or already taken decisions. As such, our good practice would undoubtedly be interesting for other European cities, because it encourages participation and also emphasises inclusion at its best.
CIS can be, from a technical and organisational point of view, used in any city, but the successful operation of the web application requires highly motivated employees in all competent services. We believe that the citizen’s voice being heard is an issue in all European cities (and beyond), so the citizens’ initiatives would most likely be an interesting and valuable practice for them as well. Our model presents an attempt at cooperation between the citizens’ involvement in policy-making and the internal workings of all levels of city administration and public companies, which we think would also be beneficial to other cities throughout Europe.
It must also be stated that the initiatives are commonly very constructive and well thought out, so people are not using this channel to merely criticise or vent but mostly to give rational, elaborated proposals. We believe that Mayor’s Open Days can also be organised in other cities, but the attendance and popularity of the Mayor’s Open Days in Ljubljana are strongly associated with the mayor’s personality and reputation.
380_Ljubljana_Gpsummary.pdf

(PDF, 141Ko)
Main Theme

Just cities

Is a transfer practice

0

Email

simona.berden@ljubljana.si

Ref nid

9517
Genius: Open
Timeline

2013

Project launch

2015

Project completed

19/09/2022

19/09/2022

Closed
Our project will transfer a leading edge Open Innovation approach where citizens and businesses work together with the city, creating innovative solutions to city challenges via an online collaboration platform; GeniUS!

San Sebastián

Syracuse

Tallinn

York

Estonia

Italy

Spain

Ref nid

972
EUniverCities
Timeline

2013

Project launch

2015

Project completed

19/09/2022

19/09/2022

Closed
Improve the university-city nexus. By applying to the URBACT programme, they want to learn from each other's experiences and practices, and move forward as successful and inclusive knowledge cities to realise Europe's 2020 strategy.

Aveiro

Delft

Ghent

Lecce

Linköping

Lublin

Magdeburg

Tampere

Varna

Belgium

Bulgaria

Finland

Germany

Italy

Netherlands

Poland

Portugal

Sweden

Ref nid

952

Timeline

Timeline

The Intercultural cities programme (ICC) supports cities in reviewing their policies through an intercultural lens and developing comprehensive intercultural strategies to help them manage diversity positively and realise the diversity advantage.

Amadora launches a Guide on the welcoming of migrants

Blue Economy Forum

BluAct Toolkit

BluAct: The Documentary

2ndChance on Facebook

2ndChance on Twitter

Timeline

Timeline

Timeline

Products

Reports

Investment Plans

Stories

Highlights

An URBACT National Transfer Story: the impact of play in Ireland

Call for Good Practices is nu open!

Unlocking the Night: Exploring Models of Night-Time Governance

Summary

The solutions offered by the good practice

Building on the sustainable and integrated approach

Based on a participatory approach

What difference has it made?

Why should other European cities use it?

Timeline

Timeline