POINT (12.040731 44.22274)


    Kick-off meeting in September (London). Transnational meeting in November (Amarante).
    Transnational meetings in April (Gdansk), September (Aarhus) and November (Dun Laoghaire).
    Final event in March (Eindhoven).

    Municipality of Athienou
    2, Archbishop Makarios III Ave.
    7600 Athienou Cyprus


    Municipality of Santiago de Compostela


    Municipality of Udine (Italy)


    For any enquires into Tech Revolution, email:

    Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme. 

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    Av. Movimento das Forças Armadas

    2700-595 Amadora



    +351 21 436 9000

    Ext. 1801


    City of Rome

    Department of European Funds and Innovation

    Via Palazzo di Città, 1 - 10121 Turin (Italy)



    Câmara Municipal de Lisboa

    Departamento de Desenvolvimento Local

    Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa



    Laura González Méndez. Project coordinator.

    Gijón City Council


    Municipality of Piraeus


    City of Ljubljana

    Mestni trg 1

    1000 Ljubljana, Slovenia


    Project Coordinator Martin Neubert

    +49 371 355 7029



    Riga NGO House


    City of Antwarp
    Grote Markt 1 - 2000 Antwarpen

    Manchester City Council
    Manchester M2 5RT

    City of Rotterdam
    Coolsingel 40, 3011 AD Rotterdam

    City Council Bielefeld
    Bürger Service Center
    Phone +49 521 510


    City of Eindhoven
    Stadhuisplein 1, 5611 EM Eindhoven

    In times when personal sacrifices are much needed to tackle burning societal issues, fostering and enabling collaboration at local level of public administration is of the utmost importance. The partners of this Action Planning network had the opportunity to reflect upon social design, a process to think over alongside local stakeholders how to co-design their social public services towards a more collaborative service. This means to create an urban strategy that somehow engages volunteers to improve communities and public services, reducing costs at the same time.

    People powered public services
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  • Come in!


    Kick-off meeting Phase I, Forli. City visits to Forli, Varasd, Gheorgheni and Komarno.
    Kick-off Phase II, Targówek (Warsaw). City visit to Warsaw.

    The joint policy challenge of the Come in! Transfer network partner cities is to mobilise citizens, foster civilian power and urban stewardship through raising awareness towards the values of built heritage to decrease social isolation. This also highlights the brokerage role of municipalities (reating conditions for stakeholders to creatively shape urban environment and public policies).

    Talking Houses - Shared Stories
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  • Every single house is interesting!

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    There is a little square two-minutes from your flat. You have seen it many times on your daily route. You perhaps even recognised that it is somehow unique. Nothing special, no outstanding architectural value, but lovely and always full of life. And would be great to explore once.

    A week-end of Open Houses initiated in Budapest (HU) (

    City Branding

    All of us are surrounded by places and buildings like this. All of us are excited what and who is there behind the doors. Who lives there now and who has lived there before and what stories they could tell. The ‘Come in! – talking houses shared stories’ URBACT Transfer Network is centred on the good practice entitled Weekend of Open Houses. It is an easily adaptable community festival in Budapest called Budapest100 celebrating the city’s built heritage and common values. This good practice might help the inhabitants of eight European cities to explore their own built heritage, those little squares only two-minutes from their homes and get local communities closer to each other along this journey.

    The Budapest100 community festival was started in 2011 by the Open Society Archives and the Contemporary Architecture Centre in Budapest, celebrating houses turning 100-years old that year during a thematic weekend. The event became a yearly festival, always celebrating buildings that were 100 years old in the given year. Since 2015 the celebration of 100-year-old buildings is not possible anymore due to WWI, so each year the focus is on different themes (2017: buildings along the Danube, 2018: buildings around squares).

    Exploring our community through our built environment

    Nevertheless, the main method is the same, expressed well by the festival’s motto: every single building is interesting and important. This is a two-day long festival co-organised by local residents and a massive group of volunteers to highlight values of the built environment as well as common values to decrease urban isolation. The main aim of the good practice is primarily not to protect buildings, but to encourage civilian power alongside the built environment as a catalyst. Its broad mission is to initiate a common discussion about urban revival and to inspire the establishment and strengthening of residential communities and to take action against urban social isolation by using cultural heritage and built environment as a tool.

    Each year approximately 20 000 visitors come to look behind the doors of 50-60 open houses of downtown Budapest, explore hidden treasures and listen to urban stories told and shared by local residents and volunteers. This rather attractive urban initiative is definitely not about money: the whole programme costs about 20 000€ each year including the development of a website and the salary of a part time employee.

    The Come in! URBACT network is led by Municipality of Újbuda, the multifaceted 11th district of Budapest, a district whose downtown area is usually very active in Budapest100. The municipality also has a strategic relationship with the Contemporary Architecture Centre to boost local dynamics of the creative sector. Using the Budapest100 good practice as a method, Come in! focuses on mobilising residents and raising their awareness towards the values of their built, mainly residential environment, which is not necessarily protected by law, and not necessary old, but where there is an intangible identity, spirit or story behind, on which a community building process can be strongly built. This is to be done by involving volunteers to make research on houses to be involved (collecting facts, stories and histories about houses and their residents), as well as residents putting together the programme (organising for example walks or programs with residents of the houses).

    Promoting engagement with cultural heritage

    The Weekend of Open Houses is about creating an opportunity for citizens to uphold cultural values and traditions and to promote positive societal change. The aim is to “allow and encourage individuals to become more active in every aspect of cultural heritage. A thorough understanding of local culture and environmental issues will render any participation more effective.” says the Turku Manifesto 2017 (Taking part in cultural heritage matters, European Heritage Congress, 2017 Turku), which is also the main philosophy of the good practice and of the Come in! URBACT network. This highlights the fact that it is really in line with contemporary trends of cultural heritage management and integrated urban development in the EU.

    Europe is celebrating its diverse cultural heritage at all levels in 2018 through the European Year of Cultural Heritage, the aim of which is to “encourage more people to discover and engage with Europe's cultural heritage, and to reinforce a sense of belonging to a common European space”. The slogan for the year is: Our heritage: where the past meets the future.

    Historic Urban Landscape approach of the UNESCO as a backbone for action

    Come in! is taps on an important thematic field: perceptions of cultural heritage in Europe – which is extremely rich in cultural values - is changing. It is not anymore seen as a financial burden, but increasingly recognised as an asset, which can provide a catalyst for enhanced growth and wellbeing. Since the adoption of the Historic Urban Landscape (HUL) approach by the UNESCO’s General Conference in 2011, cultural heritage is a very important reference point and crosscutting field in urban policies both on global and European level. The UNESCO’s HUL Recommendation seems to be the alpha and omega regarding cultural heritage, and indeed most urban policies are rooted in that framework which stresses the importance and urgency of involving communities in the valorisation and conservation of the built environment.

    Residents and Volunteers: keys to success of Budapest100

    The widest possible participation and interaction with residents and communities is a priority both for cultural heritage agendas and social innovation policies. A community festival celebrating a given city's built heritage and common values clearly contributes to relevant EU priorities and is in line with the Historic Urban Landscape approach as well. The good practice provides a rather simple model to mobilise residents as well as volunteers to engage with their own cultural heritage and communities while also helps to decrease social isolation.

    Of course Budapest100 does not stand alone, there are many similar concepts in Europe and worldwide. The most well-known initiatives are perhaps Open House and the European Heritage Days. But there are two crucial differences between Budapest100 and other similar initiatives: the involvement of residents and initiators of activities supported by volunteers and having a strong social focus besides the architectural one. For Budapest100 every house is interesting, not only those with outstanding architectural value or the ones protected by law.

    The combination of the three pillars (built environment, but not only outstanding values, strong involvement of communities supported by involvement of volunteers) makes Budapest100 unique in the EU context.

    Budapest100 for everyone: the Transfer Potential of the good practice throughout Europe

    The ‘Come in! – talking houses shared stories’ network provides exchange and learning activities for a number of cities and their stakeholders coming from different corners of Europe and having a residential area with strong spirit, to understand the good practice, prepare local plans for its adaptation and test its reuse on small-scale.

    On the one hand, as the good practice is really not complex (it is “just” a two-day event) it could be easily replicated in almost every residential environment of any European city having a strong local ‘identity’ the community festival can be built on. Searching and analysing these identities behind residential areas of candidate cities was the most important factor while building up the partnership. The good practice will be adapted in various built environments, e.g. in the historical centre in Gheorgheni (RO) with its unique and mostly unexploited Armenian heritage; in Forlì (I) focusing on its sensitive rationalist heritage or in Varaždin’s looking at its (HR) untapped modern buildings just next to the beautiful Baroque city centre, and will be even tested in newly built environments as well (e.g. in modern housing estates in Újbuda (H) or Pori (SF)).

    On the other hand, the other two pillars (community engagement and volunteering) of the good practice highlight serious challenges related to the overall transfer potential of the good practice, simply because it can be difficult to boost these factors as they are deeply

    rooted in the socio-economic environment and cultural attitudes of the given country. Tackling a strong local spirit (‘our heritage’) linked to a partly unexploited heritage, positioning and marketing the theme in a contemporary way fitting urban trends, incentivising volunteers and residents, especially young ones and putting the theme into a broader context seem essential in the transfer process to overcome those challenges around community engagement and volunteering.

    Last, but not least, for adapting this community-led initiative we need municipalities that are able to facilitate bottom-up developments without controlling what is uncontrollable, act as matchmakers, and harvest and accelerate the results of such a community festival by crossing silos (the cultural department is most likely the one responsible for the festival, but its potential spill-overs refer to social and other departments too).

    Proper motivation tools, team and capacity building for URBACT Local Group members to overcome resistance and create quick wins is also essential for Come in! partner cities.


    Visit the network's page: Come in!

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  • Widespread hospitality


    A decentralised approach for asylum seekers

    Serena Nesti
    Contact person
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    Forlì (IT) and the Union of surrounding towns were faced with the challenge of managing a high number of asylum seekers in a centralised way. Confronted with the burden of social services, plus the negative reactions of the press and the inhabitants, the Union put in place a territory-wide approach to welcoming them. Their aim: integrate the asylum seekers in local communities based on the availability and resources in each town of the Union.
    By sharing information, mutualising knowledge and a joint management system, the Union succeeded in building a widespread welcoming system for asylum seekers over its entire territory. Spillover effects: it avoided ghettoisation and speculation on the migration phenomenon.

    The solutions offered by the good practice

    The Municipality of Forlì and the “Unione dei comuni della Romagna forlivese“ (hereinafter “Union”) good practice adopt a sustainable approach in the Union to deal with the asylum seekers problem, promoting an integration of asylum seekers in local communities of the Union and organising them in "small groups". This allows a proper and regulated welcome and avoid negative social impacts. The Municipalities, through ASP - Azienda Pubblica dei Servizi alla Persona - (the public company for individual services), will welcome and support asylum seekers, according to its own available resources and funds, by integrating its services with services dedicated to an efficient hospitality. They will share information on how to offer hospitality to asylum seekers and how to manage it in their local context. They encourage and increase integration. For instance, a neighbourhood committee is working alongside with asylum seekers to take care of the common areas. They seek and promote the involvement of citizens in order to ensure social cohesion and territorial development. The ASP coordinates the widespread welcome system in close collaboration with the municipalities, with the national government through the prefecture and with third sector organisations, who run the shelters.

    Building on the sustainable and integrated approach

    In 2014, the “Unione dei comuni della Romagna forlivese“ (the Union) was founded. Fifteen Municipalities of the Forlì-Cesena Province, which includes Forlì itself, are part of this Union. The aim of the Union is: to improve services, to guarantee equal access to services for the residents of the Union and to promote and coordinate the well balanced development of the territory for the benefit of future generations. Thus, the Union has a sustainable and integrated approach to solving problems in its own territory. The good practice tackles the urban challenge of asylum seekers through: • The coordination and management of hospitality in the Union; • The adoption of an operators network - with different skills - by giving them a share of resources for cross-cutting projects (emergency, job placement, sports...). The good practice is built on the sustainable and integrated approach to tackle the urban problem and management of asylum seekers, in line with URBACT's principles of sustainable urban living. The good practice is based on measures designed for the social inclusion of asylum seekers.

    Based on a participatory approach

    Municipalities of the Union are all involved in the Widespread Hospitality project. The Union held a jointly weekly meeting with the aim to share information, to oversee the situation, to discuss on how to manage problems, to find solutions to offer hospitality to asylum seekers and to manage it in their local context. A framework agreement between among parties (public, private and social areas) has been established. The agreement provides socially useful activities for involving asylum seekers. Those activities are accompanied by citizens. Thus, several neighbourhood committees are part of the project and they work alongside with the asylum seekers to organise the joint care of the common areas, in order to encourage and increase integration. Eventually, the local police are constantly involved.

    What difference has it made?

    We have a model of welcome and hospitality which works with integration, in order to avoid ghettoisation and speculation on the migration phenomenon. The effectiveness of our good practice is that we do not concentrate asylum seekers in one place, but we address them in several different places located in the Union area. This kind of organisation facilitates inclusion and integration, avoiding the arising of fear and tensions in the local population. In this way, the professionals involved are able to work professionally, trying to achieve full inclusion. Moreover, the placement of asylum seekers in the Union area is also possible thanks to a detailed mapping of all the structures which accept to host migrants. The opening of the centres is shared with ASP, which is the official coordinator, and then the prefecture is alerted. The least densely populated areas are preferred, in order to avoid concentration in the common centres. Before this project, asylum seekers were seen as invaders of public spaces, creating unease among citizens of the territories and negative reactions, with consequences towards refugees.

    Why should other European cities use it?

    The "migrants" theme is an issue that concerns all Europe. Data show that, in recent years, a growing number of asylum seekers and migrants began to turn to the European Union to apply for asylum, travelling across the Mediterranean Sea, or through Turkey and south-eastern Europe. The EU provides fundings for border patrol operations in the Mediterranean. How to manage migrants is a common problem to deal in each country. Our good practice promotes an integration of migrants in local communities of our area. Migrants are organised in "small groups" and their integration is facilitated with shared projects with local stakeholders. With this system, asylum seekers may become tomorrow a rich resource of experience. It takes into account the human capital.

    Is a transfer practice
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