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  • URBAN DAYS en Gijón: ciudades que comparten y aprenden

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    GIjon URBAN DAYS - URBACT #InfoDayES
    15/12/2022

    Organizado por el Punto Nacional URBACT junto con el Ayuntamiento de Gijón, URBAN DAYS –el título de la edición de URBACT Infoday ES en 2022– estuvo fundamentalmente dirigido a presentar ejemplos, retos y oportunidades vinculados al Desarrollo Urbano Sostenible (DUS) y a su financiación, en general, y a los programas URBACT y UIA, en particular.

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    El evento URBAN DAYS tuvo lugar los días 20 y 21 de octubre de 2022 en la ciudad española y estuvo enfocado en la presentación de programas, convocatorias y prácticas vinculadas a los fondos Next Generation y al nuevo Marco Financiero Plurianual (MFP) 2021-2027. Asimismo, en ese escenario se dieron a conocer diversos detalles de la nueva Iniciativa Urbana Europea, así como de la Nueva Bauhaus Europea y de la primera convocatoria de las Acciones Innovadoras.

    URBAN DAYS se constituyó, por todo ello, como un marco idóneo para presentar avances de los distintos programas de Desarrollo Urbano Sostenible, más allá de las ciudades participantes en la red URBACT Action Planning Networks (APN), con un foco espacial n la relación entre la elaboración de Agendas Urbanas Locales y el programa URBACT como un marco común para el impulso y desarrollo de la Planificación Urbana Integral.

    El evento tuvo una duración de un día y medio, desarrollando durante el mismo diversos formatos para establecer el diálogo entre ciudades: conferencias, presentaciones, coloquios y talleres.

    URBAN DAYS Gijon

     

    20 de octubre. Mañana.

     

    Inauguración y bienvenida

    • Ana González, Alcaldesa de Gijón
    • Jon Aguirre, como representante del Punto Nacional URBACT

     

    Ponencia “La Nueva Agenda Urbana de Naciones Unidas como un acelerador para la implantación y Localización de los Objetivos del Desarrollo Sostenible en las ciudades”

    • Gonzalo Lacurcia, ONU-Hábitat España

     

    Mesa redonda: “Planificación Urbana Integral en ciudades como puerta a Europa”

    • Valentina Corsetti, de DG Regio. Link a presentación.
    • Miguel Baiget, de la Subdirección General de Suelo, Información y Evaluación del MITMA. Link a presentación.
    • Sonia P. Landázuri, de la Dirección General de Ordenación del Territorio y Urbanismo del Principado de Asturias. Link a presentación.
    • Beatriz Postigo, de la Subdirección General de Desarrollo Urbano del Ministerio de Hacienda y Función Pública. Link a presentación.
    • Modera: Pedro Bravo, especialista en comunicación urbana

     

    URBAN DAYS Gijon

     

    Coloquio: “¿Cómo diseñamos la ciudad del futuro? Elaboración y resultados de las agendas urbanas locales”

    • Ana González, Alcaldesa de Gijón
    • Daniel Gutiérrez, Teniente Alcalde del Ayuntamiento de Masquefa
    • Manuel Carmona, Segundo Teniente Alcalde del Ayuntamiento de Montilla
    • Blanca Alfonso, Teniente de Alcalde del Ayuntamiento de Ansó
    • Modera: Pedro Bravo, especialista en comunicación urbana

     

    Ponencia: Misión Europea de ciudades “100 Ciudades Climáticamente Neutras”

    • Julio Lumbreras, de la Universidad Politécnica de Madrid y coordinador del Grupo Espejo CitiES 2030. Link a presentación.

     

    Mesa redonda: “De la Planificación a la Acción: ¿Cómo financiamos las estrategias integrales?”

     

    URBAN DAYS Gijon

     

    20 de octubre. Tarde.

     

    La tarde del primer día de las jornadas de dividió en dos espacios o actividades. Por un lado, el Seminario sobre candidaturas para la convocatoria de propuestas de Acciones Innovadoras, que contó con inscripción y plazas limitadas, y, por otro, los talleres en Mesas de trabajo abiertas a todas las personas asistentes a las jornadas y organizadas por proyectos pertenecientes a las Action Planning Networks de URBACT, las UIA y los proyectos piloto de las Agendas Urbanas Locales.

     

    Mesas de trabajo: ciudades que comparten y aprenden

     

    Las siete mesas de trabajo que se realizaron contaron con un mismo esquema: dos rondas de presentación con dos ciudades previamente seleccionadas en cada ronda y un turno de preguntas e intercambio con el resto de ciudades participantes en la mesa. Cada ciudad expuso experiencia según el tipo de programa (URBACT, UIA, Agendas Urbanas Locales).

    • Mesa 1 - Urbact Action Planning Networks. Ciudades que presentaron: Molina de Segura, Candelaria y Vic
    • Mesa 2 - Urbact Action Planning Networks. Ciudades que presentaron: Área Metropolitana de Barcelona (AMB), Madrid y Granada
    • Mesa 3 - Urban Innovative Actions. Ciudades que presentaron: Getafe, Almería y Mataró
    • Mesa 4 - Urban Innovative Actions. Ciudades que presentaron: Madrid, Fuenlabrada, Gavá y Viladecans
    • Mesa 5 - Agendas Urbanas Locales. Diputaciones que presentaron: Dip. de Cáceres y Dip. de Barcelona - Ciudades que presentaron: Sant Boi de Llobregat
    • Mesa 6 - Agendas Urbanas Locales. Ciudades que presentaron: Pamplona, Fuenlabrada, Vitoria y Gijón
    • Mesa 7 - Agendas Urbanas Locales. Ciudades que presentaron: Candelaria, Castropol, Gavá, Alfaro y Viladecans
     
    Seminario sobre candidaturas para la convocatoria de propuestas de Acciones Innovadoras

     

    El seminario se inició con una exposición general, impartida por Nélida Hancco, de la Secretaría Permanente de la Iniciativa Urbana Europea, y dedicada a compartir información técnica relacionada con el diseño proyectos y convocatoria. Esta presentación explicó diversos aspectos sobre la convocatoria: la lógica de intervención del proyecto, el formulario de solicitud del plan de trabajo, las finanzas y las reglas de elegibilidad, la transferencia en los proyectos AI de la IUE, la comunicación y capitalización y el soporte a los aplicantes.

    Posteriormente, se llevaron a cabo sesiones asesoramiento individualizado para el diseño de propuestas para la convocatoria junto al personal del Secretariado de la Iniciativa Urbana Europea, para la realización de consultas. Estas sesiones individuales fueron coordinadas por Nélida Hancco Herrera y Nouhaila Bouhout, ambas del equipo de la Secretaría Permanente de la Iniciativa Urbana Europea.

     

    URBAN DAYS Gijon

     

    21 de octubre. Mañana.

     

    Bienvenida

    • Jon Aguirre, como representante del Punto Nacional URBACT

     

    Mesa redonda: “Iniciativa Urbana Europea y Financiación DUS en el MFP 2021-2027”.

     

    Lanzamiento de la convocatoria de las Acciones Innovadoras en el marco de la Iniciativa Urbana Europea

     

    Ponencia “Presente y futuro del programa URBACT”

     

    Coloquio: “Conocer y aplicar el Metodo Urbact: de las APN al Transfer Mechanism”

     

    Clausura

    • Patricia García, del Ayuntamiento de Gijón

     

    URBAN DAYS Gijon

     

  • URBAN DAYS #InfoDayES de 2022

    GIjon URBAN DAYS - URBACT #InfoDayES

     

    Los días 20 y 21 de octubre de 2022, Gijón acoge el evento URBAN DAYS -título de la edición del #InfodayES de 2022-, un marco idóneo para presentar avances en el desarrollo urbano sostenible y una oportunidad excepcional para el diálogo más allá de las ciudades participantes en las distintas redes URBACT. Organizado por el Punto Nacional URBACT junto con el Ayuntamiento de Gijón, URBAN DAYS es un evento dirigido a presentar los ejemplos, retos y oportunidades vinculados al Desarrollo Urbano Sostenible (DUS), así como a su financiación.

     

    En este evento se presentarán programas, convocatorias y prácticas vinculadas a los fondos Next Generation y al nuevo Marco Financiero Plurianual (MFP) 2021-2027, y se realizará un balance de lo que ha dado de sí la financiación DUS en el período 2014-2020.

     

    URBAN DAYS se constituye como un marco idóneo para presentar avances de los distintos programas de desarrollo urbano sostenible y como una oportunidad para el diálogo más allá de las ciudades participantes en las distintas redes URBACT (Action Planning Networks, Transfer Networks).

     

    En este sentido, el encuentro se plantea con un enfoque interactivo y práctico que, sin dejar de lado otros apartados de carácter más expositivo, permita establecer un diálogo multinivel y multilateral, desde el que fomentar el intercambio de experiencias, el diálogo, el trabajo en red y la transferencia de conocimiento entre programas, ciudades e instituciones de diferentes escalas y redes.

     

    Objetivos
    • Presentar y compartir el programa y método URBACT, así como las Action Planning Networks (APN) y sus resultados.
    • Presentar oportunidades y resultados vinculados a la financiación del Desarrollo Urbano Sostenible (Next Generation, MFP 2021-2027, Iniciativa Urbana Europea).
    • Fomentar el intercambio y transferencia entre distintos programas DUS: URBACT, UIA, EDUSI, Agendas Urbanas Locales, etc.
    • Capacitar a municipios en el desarrollo de planificación urbana integral.

     

    Relación entre URBACT y otros programas

     

    URBAN DAYS busca fomentar el intercambio de experiencias, el diálogo multinivel, el trabajo en red y la transferencia de conocimiento entre programas y ciudades.

     

    El objetivo es constituirse como un espacio de aprendizaje abierto a las ciudades interesadas y que estén vinculadas tanto a URBACT como a otras redes, como proyectos y desarrollos vinculados a las Agendas Urbanas Locales (Proyectos Piloto del MITMA y otros) u otros programas e instituciones dedicadas al Desarrollo Urbano Sostenible.

     

    Es decir, en URBAN DAYS se fomentará el diálogo multinivel entre ciudades y distintas organizaciones y entidades de ámbito local, supramunicipal y estatal e internacional, tales como Dirección General de Política Regional y Urbana de la Comisión Europea (DG REGIO), la Iniciativa Urbana Europea y las Acciones Urbanas Innovadoras (Urban Innovative Actions – UIA), la Nueva Bauhaus Europea, el Ministerio de Transportes, Movilidad y Agenda Urbana, el Ministerio de Hacienda y Función Pública, el Ministerio para la Transición Ecológica y el Reto Demográfico (MITECO) o el grupo espejo citiES2030.

     

    Así mismo, se ahondará en la relación entre la elaboración de Agendas Urbanas Locales y el programa URBACT como un marco común para el impulso y desarrollo de la Planificación Urbana Integral de las ciudades y para alcanzar una mejor posición de cara al nuevo periodo de financiación Europea 2021-2027.

     

    Inscripción

     

    Las plazas del evento son limitadas. ¡No dejes para el último momento tu inscripción! Inscríbete aquí y descubre los retos y oportunidades vinculados al Desarrollo Urbano Sostenible (DUS) para tu ciudad.

     

    Información práctica

    20 y 21 de octubre.

    Salas 1 y 2 de la Universidad Laboral de Gijón. C. Luis Moya Blanco, nº 39, 33203 Gijón, Asturias (Ver en el mapa).

     

    Programa Consulta aquí el programa.

    Spain

    On October 20 and 21, Gijón will host the URBAN DAYS event, the 2022 edition of URBACT #InfodayES. It is an ideal framework for presenting advances in sustainable urban development and an exceptional opportunity for dialogue beyond the cities of the URBACT networks.

    National URBACT Point
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    Open to a wider public
  • 2nd Chance

    The Intercultural cities programme (ICC) supports cities in reviewing their policies through an intercultural lens and developing comprehensive intercultural strategies to help them manage diversity positively and realise the diversity advantage.

    Amadora launches a Guide on the welcoming of migrants

    Blue Economy Forum

    BluAct Toolkit

    BluAct: The Documentary

    2ndChance on Facebook

    2ndChance on Twitter

    Timeline

    Kick-off meeting in June (Liverpool). Transnational meeting in October (Chemnitz).
    Transnational meetings in July (Gijon) and December (Brussels).
    Final event in April (Naples)

    Municipality of Athienou
    2, Archbishop Makarios III Ave.
    7600 Athienou Cyprus

    CONTACT US

    Municipality of Santiago de Compostela

    CONTACT US

    Municipality of Udine (Italy)

    CONTACT US

    For any enquires into Tech Revolution, email: DMC@Barnsley.gov.uk

    Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme. 

    Follow our Twitter: @Tech_RevEu
    Follow our Linkedin: https://www.linkedin.com/company/urbact-techrevolution/

    CONTACT US

    Coordinator

    ADDRESS

    Av. Movimento das Forças Armadas

    2700-595 Amadora

    Portugal 

    TELEPHONE

    +351 21 436 9000

    Ext. 1801

    CONTACT US

    City of Rome

    tamara.lucarelli@comune.roma.it

    Department of European Funds and Innovation

    Via Palazzo di Città, 1 - 10121 Turin (Italy)

     

    CONTACT US

    Câmara Municipal de Lisboa

    Departamento de Desenvolvimento Local

    Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa

    CONTACT US

    urbact.civicestate@gmail.com

    CONTACT US

    Laura González Méndez. Project coordinator.

    Gijón City Council

    CONTACT US

    Municipality of Piraeus

    CONTACT US

    City of Ljubljana

    Mestni trg 1

    1000 Ljubljana, Slovenia

    CONTACT US

    Project Coordinator Martin Neubert

    +49 371 355 7029

     

    CONTACT US

    Riga NGO House

    CONTACT US

    City of Antwarp
    Grote Markt 1 - 2000 Antwarpen

    Manchester City Council
    Manchester M2 5RT

    City of Rotterdam
    Coolsingel 40, 3011 AD Rotterdam

    City Council Bielefeld
    Bürger Service Center
    Phone +49 521 510

    CONTACT US

    City of Eindhoven
    Stadhuisplein 1, 5611 EM Eindhoven

    City of Loulé
    Praça da República, 8104-001 Loulé
    Phone +351 289 400 600

    CONTACT US

    City of Igualada
    Plaça de l'Ajuntament, 1, 08700 Igualada, Barcelona

    CONTACT US

    City of Ghent
    Stad Gent
    Botermarkt 1
    9000 Gent

    City of Genoa
    Via di Francia, 1 - XI floor. 16149 Genova

    CONTACT US

    City of San Donà di Piave Piazza Indipendenza, 13 – 30027

    CONTACT US

    City of Naples
    Urban Planning Department 
    Phone +39 081 7958932 - 34 - 17 

    CONTACT US

    The challenge of this Action Planning network is the activation of vacant buildings and building complexes for a sustainable urban development by self-organised groups. In many European cities smaller and larger derelict sites, underused premises, so called “voids” can be found in or near the city centre. These sites often have a negative impact on their surroundings, nevertheless they present a great opportunity: they can be used to complete a compact settlement structure, to provide space for needed functions in the city.

    Revitalisation of the sleeping giants
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  • CARD4ALL

    The Intercultural cities programme (ICC) supports cities in reviewing their policies through an intercultural lens and developing comprehensive intercultural strategies to help them manage diversity positively and realise the diversity advantage.

    Amadora launches a Guide on the welcoming of migrants

    Timeline

    Phase 2: Transfer Learning Period. Experiential Learning Stage. Transnational meetings: Antwerp, Suceava, Sassari and Clermont-Ferrand
    Phase 1: Kick-off meeting: Jurmala and Transnational Conference: Gijón
    Phase 2: Transfer Learning Period. Reflective Learning Stage.
    Phase 2: Sharing Period. Contextual Support for Learning. Transnational Meeting: Jurmala. Exchange and Learning Seminar: Aveiro and Final Conference: Gijón

    Municipality of Athienou
    2, Archbishop Makarios III Ave.
    7600 Athienou Cyprus

    CONTACT US

    Municipality of Santiago de Compostela

    CONTACT US

    Municipality of Udine (Italy)

    CONTACT US

    For any enquires into Tech Revolution, email: DMC@Barnsley.gov.uk

    Keep following our social media channels as we develop Tech Revolution 2.0 as part of the second wave of URBACT ||| Programme. 

    Follow our Twitter: @Tech_RevEu
    Follow our Linkedin: https://www.linkedin.com/company/urbact-techrevolution/

    CONTACT US

    Coordinator

    ADDRESS

    Av. Movimento das Forças Armadas

    2700-595 Amadora

    Portugal 

    TELEPHONE

    +351 21 436 9000

    Ext. 1801

    CONTACT US

    City of Rome

    tamara.lucarelli@comune.roma.it

    Department of European Funds and Innovation

    Via Palazzo di Città, 1 - 10121 Turin (Italy)

     

    CONTACT US

    Câmara Municipal de Lisboa

    Departamento de Desenvolvimento Local

    Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa

    CONTACT US

    urbact.civicestate@gmail.com

    CONTACT US

    Laura González Méndez. Project coordinator.

    Gijón City Council

    CONTACT US

    CARD4ALL is a Transfer network focused on the implementation of innovative services and technologies through a Citizen Card System. Cities can gather information to improve their services and use it for participative processes. It can be applied to promote social inclusion, local trade, urban mobility and sustainable living, thus creating a Smart City with Smart Citizens. The technology used allows the transferability and replication in different contexts.

    Your city in your pocket!
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  • Nine solutions for more vibrant, productive cities

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    15/11/2022

    These local actions for community participation and productivity are inspiring cities across the EU. Could they work in yours too?

    Articles
    Education

    The New Leipzig Charter highlights three forms of the transformative city which can be harnessed in Europe to enhance people’s quality of life: the Just City, the Green City and the Productive City.

    URBACT’s latest publication is packed with sustainable solutions to address these three dimensions – all tried, tested and transferred between EU cities, with adaptations for each local context.

    To give a taste of the stories told in ‘Good Practice Transfer: Why not in my City?’, here are nine examples of local actions for Productive Cities. We hope towns and cities of all sizes will be inspired to ‘Understand, Adapt and Re-use’ participative solutions like this – from education and entrepreneurship to efficient governance and better use of urban spaces – improving everyday life for residents, and supporting a just transition to a green economy.

     

    1. Give citizens a card for local services

    To simplify everyday life in Aveiro (PT), the municipality got together with stakeholders to launch a card that will give citizens easy access to public services such as the library, museum, buses and shared bikes, as well as improved online and front desk support. A first step was to issue a student card to access school services across the city, from stationery and meals, to school trips. The idea is to promote a smarter, more open, resilient and inclusive society. Aveiro and four other URBACT partner cities are introducing their local versions of ‘CARD4ALL’ based on good practice from Gijón, a Spanish city that has provided citizen cards for nearly 20 years.

     

    2. Put residents’ wellbeing at the heart of urban regeneration

    In a project to bring an old playing field back into use, Birmingham (UK) gave local people the power to drive improvements themselves, thanks to a Community Economic Development Planning model, mirroring successful approaches already used in Łódź (PL). Building on this positive start, residents went on to co-produce an alternative Community-Led Master Plan for the wider area — where all council plans had previously been opposed. Council-appointed community ‘ambassadors’ now work with local residents, businesses, service providers and volunteers with a direct stake in the area’s economic health. And the approach is being rolled out across other areas of the city. Birmingham is one of six cities to learn from Łódź’ collaborative model as part of the URBAN REGENERATION MIX network.

     

    3. Create a digital business hub with a local twist 

    The Greek city of Piraeus founded a new ‘Blue Lab’ near its harbour — the first Blue Economy Innovation Centre in Greece. Equipped with state-of-the-art technology, Blue Lab welcomes students and entrepreneurs, providing business mentoring, tech and entrepreneurship training. It has boosted cooperation with businesses and schools, and sparked an array of prototype technology solutions. Piraeus’ further plans now include a new larger co-working space, training facilities to upskill the workforce, and investment in more advanced technologies. Piraeus is one of six URBACT Tech Revolution network partner cities to set up their own start-up support schemes based on the Digital Media Centre in Barnsley (UK), an URBACT-listed Good Practice that has become a successful hub for local creative and digital business.

     

    4. Build local partnerships around education

    By involving parents, school staff, local clubs and council departments in ‘Educational Innovation Networks’ (EIN), the city of Halmstad (SE) is boosting local connections and sparking improvements in education. Thanks to the URBACT ON BOARD network, Halmstad learnt from Viladecans (ES) who originally formed an EIN to improve education as part of a drive to reverse rising unemployment and declining growth. Halmstad adopted new ideas, including ‘Positive Mindset and Emotions’ for better learning and methods for improving pupil participation. Communication within the municipality also improved thanks to cross-departmental clusters focusing on: Care and Support; Education and Learning; Growth and Attractiveness; and Infrastructure.

     

    5. Open a ‘living room’ for local clubs and residents

    Idrija (SI) transformed an empty shop into a ‘living room’ for the town, with free activities run by, and for, local associations and inhabitants. City administrators, social services and economic departments, local clubs and active citizens, are all involved in the project, as well as the regional development agency, library and retirement home. As a result, the site has become a meeting place open to all, with events focusing on topics as diverse as housing refurbishment, chess, and knitting. It also hosts a municipality-supported free transport service for elderly people and a book corner run by the local library. Idrija’s solution was modelled on the ‘Stellwerk’ NGO platform launched in Altena (DE) as a solution to help manage the town’s long-term decline.

     

    6. Turn unused buildings into homes

    Chemnitz’s (DE) ‘Housing Agency for Shrinking Cities’ helps transform empty buildings into valuable housing while reducing speculation, channeling grant money, and cutting future costs for both the owners of decaying buildings and the municipality. Initiated and funded by the city authorities, the project is carried out in the public interest by a long-standing private partner. This model inspired Vilafranca del Penedès (ES), partner in the URBACT ALT/BAU network, to review its housing policies and look for private partners with the technical capacity and financial solvency to help the city recover abandoned housing units. As a result, Vilafranca has signed an agreement with a social foundation whose main objective is to identify, obtain and rehabilitate low-priced rental housing in collaboration with job agencies.

     

    7. Launch a blue entrepreneurship competition (for cities near water!) 

    The port city of Mataró (ES) is boosting local entrepreneurship and jobs in the maritime economy – inspired by a BlueGrowth initiative in Piraeus (EL). Mataró encouraged diverse public and private stakeholders to get involved, including the City Promotion team, regional ‘Barcelona Nautic Cluster’, local port authority, and a technology park that hosts the University and a business incubator. The resulting Mataró Blue Growth Entrepreneurship competition provides cash prizes, mentoring and access to a business accelerator programme. So far winning projects include a boat repair franchise, a boat propulsion system, and an app linking up superyachts with relevant services.

     

    8. Help city employees become innovators

    When Turin (IT) teamed up with private sponsors to launch a competition inviting 10 000 municipal staff to submit innovative ideas for improving the administration's performance, winning proposals included solutions for improving community participation, smart procurement, and lighting in public buildings. This inspired Rotterdam (NL) and five other cities in the URBACT Innovato-R network to draw on Turin’s experience to boost innovation and process improvement in their own cities. As a result, Rotterdam took a fresh approach with its existing innovation network of over 1 800 civil servants and 500 external stakeholders, strengthening links with businesses and academics, introducing new online ‘inspiration sessions’, and co-designing a new innovation platform.

     

    9. Harness the power of public spending 

    Koszalin (PL) analysed the city’s procurement spending and is using the resulting evidence to shape public procurement practices in order to benefit the local economy, while taking into account social and environmental factors. To do so, they used a spend analysis tool that was originally developed by Preston (UK) and transferred to six EU cities via the URBACT Making Spend Matter network. Koszalin also started working more closely with key ‘anchor institutions’ in the city, such as the hospital and university, exploring how much they spend, and where that money goes geographically. Meanwhile, they improved support for local SME participation in public procurement.

     

    Find out more about these and many more sustainable city solutions – in the new URBACT publication ‘Good Practice Transfer: Why not in my City?’.

    Visit the Good Practice database for more inspiration.

     

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  • High tech Aveiro’s new Citizen Card makes life easier

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    15/11/2022

    When a high tech town simplifies citizens’ access to public services thanks to the Card4All network.

    Articles
    Digital transitions

    While launching a wealth of new tech initiatives including an interactive urban digital platform and 5G network, after a long history of digital innovation, the Portuguese town of Aveiro realised it was time to pause and simplify citizens’ access to public services. Inspired by Gijón (ES) and other cites in the URBACT Card4All network, municipal departments are working together to create a one-stop-shop citizen card for Aveiro.

    The small port-city of Aveiro in northwest Portugal has long been known not just for its picturesque street canals and colourful Moliceiros boats – but also for pioneering telecommunication research and digital transition.

    Since being named Portugal’s first “Digital City” back in 2003, the municipality has continued to develop as a digital territory for innovation, culminating in the current Aveiro Tech City. This includes a 5G testbed, supported by the Urban Innovative Actions STEAM city initiative (2019-21), in partnership with Altice Labs and other stakeholders to help the city “transition into a knowledge-based economy”.

    But one downside of adopting new digital solutions over the years is that Aveiro’s citizens – and the city administration – are having to juggle more and more cards, interfaces and information sources for services around the city, whether it’s to borrow a library book, catch a bus or manage school services.

    The new technological revolution with the wide adoption of a 5G infrastructure and IoT platform will transform the local innovation ecosystem,” says Miguel Sousa, Lead Expert for the URBACT Card4All network. Seeing this as an opportunity to simplify access to services and improve local governance, in 2018 Aveiro joined Card4All, an URBACT transfer network that helps small and medium sized cities learn from Gijón’s (ES) successful Citizen Card.

    In Gijón, citizens, businesses and tourists have been using a personalised card since 2002 to access multiple municipal services, reducing bureaucracy and saving time, while also promoting policies of social inclusion, sustainability, smart growth and sustainable mobility. The card acts as an electric wallet to pay for parking tickets, bus fares and access to sports facilities. Cardholders can also enter a personal code to access official documents and the status of applications. And Gijón’s municipal employees can even use their card to open certain council vehicles.

    Aveiro decided to start designing their Citizen Card by learning from three main public services that until now have their own separate cards:

    1. Schools, as currently children need two or three different cards as they move from kindergarten through to high school – for buying lunches and supplies, staying after school, or accessing certain buildings;
    2. Public libraries;
    3. An upgraded bike sharing system, due to launch in 2020.

    The card could also enable quick access to the museum, wi-fi, and sports bookings. And the system should allow more services to be added later, whether they are run by public or private entities.

    The aim is to have a first version of the one-stop-shop Citizen Card ready to test by mid 2020, and reach at least 35,000 of the region’s 40,0000 inhabitants in the first year.

    We need to make things more efficient, simple and clear for people,” says Aveiro’s Card4All project manager Maria Angela Cunho, responsible for the Economic development and innovation sub-unit. “The initial phase is connecting what already exists. Having one interface will simplify people’s lives.”

    Relevant municipal department chiefs met early on and agreed a structured plan for the two-year URBACT project. “It’s a huge thing to get them to work together on one card!” says Cunha.

    With the goal to “improve city performance, fostering technological development and innovation as a contribution for better policies and services”, this URBACT Local Group (ULG) meets every few months – sometimes with their Card4All European partners and URBACT expert. It includes people working on the following:

    - Mobility (for bikes, buses and parking);
    - Education;
    - Sports;
    - Culture (for libraries, museums, the theatre, youth and elderly, and tourism);
    - IT (for public wi-fi);
    - the Front Office that deals directly with citizens.

    Each department acts as an intermediary with their own stakeholders, often operators of external services such as transport, energy or food supply companies who may join the card later.

    Next transnational steps

    Armed with questions defined by the ULG, interviewers recently set off around the city to meet citizens face-to-face and understand their priorities for local public services. This insight will help Aveiro start working with external developers to prepare a public tender for the Citizen Card’s development. Then, early in 2020, members of the ULG – including the city’s tech department and external developers – will travel to URBACT Good Practice city Gijon for an intensive meeting with their peers there. That will help Aveiro finalise the public tender.

    I think it’s important to see Gijon’s experience because it shows that it’s possible. They’ve added lots of services, even external services. It helps to have a goal, something to look at,” says Cunha.

    The Municipality of Aveiro has a large experience in transnational collaborative projects where the city acquired knowledge and gained relevant experience in the design and implementation of strategic plans to support economic development and RD&I activities,” says Sousa, Card4All Lead Expert. “I believe that the transnational cooperation experience speed up the digital transition in Aveiro.”

    Avoiding digital pitfalls in local governance

    Providing access to essential services and listening to all voices in decision-making, including those of the less privileged and most vulnerable - these are just two fundamental elements of good local governance for cities to have in mind when developing digital tools. Others are to ensure the city has necessary IT skills in-house, and the resources to answer new messages from citizens.

    Christophe Gouache, Lead Expert for the URBACT ActiveCitizen network recently launched in Agen (FR) to promote better local governance, warns that for cities, “the biggest danger facing citizen participation and local democracy is to rush into the ‘digital promise’… and to suppress other, low tech, modes of participation”. By this he means collaborative events like neighbourhood meetings, or workshops with inhabitants. “Digital is only a tool, a complementary channel of connection with inhabitants,” he adds.

    Meanwhile, the Aveiro Tech City scheme includes the development of a single urban platform with multi-source data-collection to support decision-making by the mayor and elected representatives, civil servants, and citizens. André Costa, Head of Economic development and entrepreneurship, says the platform will be similar to those of larger cities like Dublin, Barcelona, Milan – and could take up to a decade to develop. “At any moment,” says Costa, “our mayor will be able to know the city’s level of revenue. He will be able to know the number of processes requested for the requalification of urban buildings. He will know the level of CO2 emissions that we are able to reduce once we’ve implemented electrical buses, electric engines in our municipal boats, and electrical ferry boats. And we’ll be able to inform our citizens so they know the results and the outcomes of the investments being made.”

    Aveiro’s Card4All will be designed to link in with this new urban platform. It would be technically possible to produce a mobile app to access public services virtually instead of printing individual cards for everyone. That would save costs, not just on producing the cards, but also acquiring, installing and maintaining card readers. But Cunha says a physical card is still necessary for children, the elderly, and other people excluded from technology: “I guess for now we have to have both solutions”.

    Summing up the project, José Ribau Esteves, Mayor of Aveiro, said, “The Card4All project is a part of our global initiative – Aveiro Tech City – that intends to support the City of Aveiro transition into a knowledge-based economy, while providing better services to our citizens and visitors. Economically, we aim at competing with the stronger national economic centres, being able to attract and retain the necessary talents for our economy to grow and produce more added-value, making Aveiro a more competitive city globally. Socially, we intend to provide better services to our citizens using digital tools, and Citizen Card will play a very important role in this regard.

    Further reading on urban governance
    A chapter from the Future of cities report by the European Commission’s Knowledge Centre for Territorial Policies.

    Many more URBACT cities are using digital tools to improve quality of life
    They include, Helsinki (FI), in the URBACT REFILL network; and cities in the new URBACT IoTxChange network, led by Fundao (PT).

    URBACT and Digital Transition: https://urbact.eu/digital-transition

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  • Digital Transition in cities – how can it benefit citizens?

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    15/11/2022

    Digitalisation is omnipresent in today’s social and urban life and URBACT cities are seizing the opportunity.

    Articles
    Digital transitions

    Marcelline Bonneau, URBACT Thematic Programme Expert, says URBACT cities have seized their opportunity to develop local economies and governance models.

    Alison Partridge, Lead Expert of the TechRevolution transfer network, has been an advocate for cities to ‘adapt or die’ for many years: “cities of all sizes need to better understand the opportunities offered by digital and tech and jump on them to grow higher value jobs and start-ups for local people”. Indeed, at all levels of society and of governance, services and products are going digital: online availability, digital tools for access, compiling and using data to proceed to meta-analysis.

    The transition to a society based on “virtual”, intangible, vectors, using computing techniques and algorithms – a digital transition - is on the up in European cities, meaning more intrusions in our daily lives.

    The use of new technologies to communicate and access information is changing the way society works”, states the Action Plan of the Digital Transition Urban Agenda Partnership because “citizens live an increasingly digital life both in the public and private sphere”.

    Beyond the digital divide issue, private data protection and free choice, this trend follows new consumption and production patterns, as well as interaction between people.

    Taking advantage of digital transition’s potential is an asset for cities, not only for business development and job creation, but also for city governance and getting closer to citizens, thus developing more integrated governance approaches at city level. That is the way URBACT cities have approached their Digital Transition over the last 15 years – as a means of driving change in cities.

    This article presents a few cases from URBACT cities and Urban Agenda Partnerships, which can inspire other cities.

    Digital transition as a goal: Transforming cities’ local economic development

    Cities are taking advantage of digital transition as a goal in itself. Indeed, the digital sector has been and should be developed. Creating “smart cities” is now appearing in more and more cities’ strategy as a way to achieve competitive advantage. Focussing on local economic development, as a new way of addressing emerging societal issues such as environmental and social ones, requires strong leadership, commitment and investments.

    For some URBACT networks, digitalisation of cities means the development of incubators, hubs and other platforms to support the development of jobs and skills. Featuring a wealth of examples about the ways in which cities support tech and digital economy, TechPlace showcases URBACT networks such as TechTown, GEN Y CITY and Interactive Cities. It shares content such as articles, videos, podcasts and presentations on the ways cities use social media, digital strategies, digital education, digital health, co-working environments, digital hubs, etc.

    Developing digital strategies is the starting point of the DI4C network, one of the 23 new Action Planning Networks. It seeks to support the creation of global vision and improve technical and engineering capacities by incorporating digital innovation, with both hard and soft infrastructures.

    Supporting digital growth and transformational economies is also the key focus of the TechRevolution network. Transferring the experience of Barnsley (UK) and its Digital Media Centre, a business support programme which nurtures an 'ecosystem' thanks to knowledge-based jobs and businesses across all sectors and industries.

    As for the skills needed to move towards more digital cities, URBACT has also contributed to the Digital Skills Map platform, as an outcome of the Urban Agenda Partnership on Jobs and Skills, presenting local know-how on digitalisation in vocational education and training.

    Digital transition as a methodology: A governance focus

    Digitalisation can, on the other hand, be seen as a methodology. The process, supporting societal and urban transition, has a strong impact on governance, and on how our everyday life is organised - as well as on the way we make the city work.

    Although the use of technology can lead to personalisation of services, “strengthening the barrier between the people and the services which their taxes fund”, as pointed out by Eddy Adams following URBACT City Lab 3, it is key to use adequate language which does not alienate people. Indeed, administrations and citizens need to get to know each other and adopt a language that is understandable by both sides. When used correctly, digitalisation and new technologies can be harnessed to transform cities into platforms of open innovation and develop digital urbanism. The ESPON working paper on the “Digital innovation in urban environments: Solutions for sustainable and fluently working cities” (draft Working Paper) backs the benefit for vertical and horizontal co-creation of cities.

    Digital transition can be supported by specific tools to make governance more inclusive, participatory and more efficient. As identified by ESPON, larger cities and Northern European cities are more advanced than the rest of European cities.

    Such a process, according to the Urban agenda Partnership on Digital Transition, can be supported by 4 frameworks: technological, organisational, institutional and by stakeholders (see figure). Indeed, what is of crucial importance to cities is not what technology is used but how it is used.

    Nele Leosk, 2019, DIGITAL TRANSITION ABC

    Creating a one-stop shop for citizens and ensuring the centralisation of citizens’ information is the core of the Card4all URBACT network transferring the experience Citizen Card System of Gijon (ES). The card enables using innovative services and technologies. Cities can thus gather information to improve their services and use it as part of a participative processes. This can be applied to promote social inclusion, local trade, urban mobility and sustainable living, creating a Smart City with Smart Citizens. Such a card can be used for access to citizens’ terminals (for public services), public transport, library, swimming pool, public toilets, car sharing, etc. The IoTxChange network also seeks to benefit from the Internet of Things (IoT) solutions to improve the quality of life in small and medium sized EU cities.

    At the same time, participation and citizens’ engagement is also increasingly relying on digital tools. The participatory budget of Paris URBACT Good Practice is an online process which combines offline and online promotion. The city of Agen (FR) has started a new network, ActiveCitizen, placing citizens at the heart of local democracy in small and medium-sized cities, developing new interactive platforms such as Agen’s Tell My City.

    Many other URBACT cities have developed digital solutions on a wider scale. For example, Helsinki (FI), within the REFILL network, shared its experiment with an online service, Flexi Spaces, allowing people to find and book spaces by the hour in the neighbourhood of Kalasatama.

    More insights into European cities’ digital transition this month!

    URBACT brings a wealth of knowledge and practical cases into the European Urban Policy debate – helping develop and share new innovative solutions creating smart cities – and through its involvement with the Urban Agenda Partnership. URBACT cities are making the best out of the Digital Transition for their citizens.
    Discover more on the topic this month, with an editorial highlight on Digital Transition in cities. All articles will be published on Thursdays!

    Keep your eyes peeled and check the URBACT Digital Transition page.

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  • Your city in your pocket!

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    15/11/2022

    Card4all project is based on the Gijon Citizen Card, an URBACT Good Practice, which is celebrating its 16th birthday in 2018. During this time, Miguel Sousa says it offered citizens access to a range of public services, stimulated their modernization and increased trust and proximity between citizens and city services.

    Smart living in Gijon

    Articles
    Gender equality

    The idea for the Citizen Card first took hold in 1999 after analyzing similar experiences developed by other cities. Three years later, in 2002, it was implemented in Gijon as a tool to integrate services and a very useful resource one could have, be it residents or visitors.

    The card’s objectives from the beginning were: to offer citizens good quality services, have one card for all municipal actions, improve existing functions and add new ones. It has become an essential tool to the quality of life in Gijon City: "Smart living". Citizens of Gijón, businesses and tourists could access municipal services, allowing a reduction in bureaucracy, time saving, ensuring access to services, promoting policies of social inclusion, sustainability, smart growth and sustainable mobility.

    The Citizen Card is personal and non-transferable, replacing other identification systems like the Library Card, Transport Card or others related to municipal services. Gathering all services in one single card, means saving time and an overall efficient simplification.

    Thanks to all the improvements already made and those that can be implemented in the future, the Citizen Card will prove to be a basic yet crucial mechanism helping citizens with services offered by Gijon City Council. It’s also set to become a distinctive symbol of the city.

    Gijon citizen card data

    The Citizen Card launched its services in 2002, with 27,037 cards issued that year. From that moment on, the numbers have been steadily increasing to reach 332,283 cards 16 years later.

    Today the number of cards issued is higher than the population of Gijon, which in 2017 reached 271,987 inhabitants. This can be explained by the cards being available to non residents. The aim of the card was always to go beyond borders and open the city’s virtual doors to any person/company/association that needs its services.

    The Citizen Card services have been improved thanks to the citizens’ collaboration, and to each service’s internal tools… An anonymous survey received useful information to make a database about its us and needs. Each service established a number of indicators to gather information about the card’s use, which allows to develop and further improve the services offered.

    Thanks to databases updated in real time, it soon appeared that the most used service is bus transport, reaching 90% use, data that remains constant since the early days. Thanks to this service, the users benefits from reduced fees, or even free rides. The second service is made up of libraries and media libraries, where users have free access to books and Internet. The public bathrooms are the third most used service, again, free for those with a Citizen Card. All this information is available in open data to anyone who may be interested.

    Age is another factor to take into account when it comes to the card’s use analysis. In this case, the 30-50 age group is the most represented with 36%, followed by the 51-70 group with 25%, and a 16% for the 13-29 year olds. These three groups make up more than 75% of the total cards issued, because they are at the ages where the services offered are most demanded.

    Card4all project

    CARD4ALL, is a partnership led by Gijón (ES), with Suceava (RO), Jurmala (LV), phase I partners, and Aveiro (PT), Sassari (IT), Clermont-Ferrand (FR) and Antwerp (BE) as partners for phase II. The network is committed to good practice and it shares its small and medium sized European cities’ identity’s characteristics.

    For a growing European economy, the health and wealth of these small and medium sized cities and their connected hinterlands should be a priority. By participating in the Card4all project, cities will have the opportunity to develop their digital strategy, to increase citizen information transparency, to promote healthy habits, socialization and social inclusion and to facilitate the participation of citizens in relevant city life issues.

    Expected challenges

    One of the main expected challenges is the process of adopting and adapting the Citizen Card good practice across the partnership cities. The starting point of the cities is different, as are the expectations for the project’s outcome. The transferability methods will be flexible and open to allow the identification and understanding of the challenges and transfer good practice.

    Another challenge is to overcome the complexity of public organizational structures and to identify good practice transfer progress, every year, as well as the “ownership” of the city card - meaning the ones that will lead the process and that will engage other local stakeholders in the city card’s implementation.

    Expected benefits for Card4all cities

    The simple implementation of the Citizen Card is already an improvement when it comes to municipal services available, since it is a fast and efficient way of accessing a host of services. Regarding the expected benefits they are as follows:

    • Integration of several services into one card, substituting former ones (libraries, pools, transport…).
    • Proximity to public services, allowing both natural and legal persons to interact with the public Administration in a faster and easier way by identifying themselves through the Web or Citizen Terminals.
    • Improve citizens’ quality of life with accessible services that save time compared to face-to face procedures.
    • More available hours thanks to the Citizen Terminals network.
    • Any natural or legal person can have a Citizen Card.
    • Easy to use thanks to the contactless card that speeds procedures up and allows for a more efficient use of new communication technologies.
    • Diminishes proceedings and unnecessary costs since the card does not have an expiry date.
    • Applications can be face-to-face or online, depending on the citizen’s needs.
    • Any person can benefit from the services offered, whatever their place of residence.
    • It is a tool to implement different policies: use of public transportation, recycling, etc..
    • Cities will have a lot of data about the use of services in a centralized system that can be used for statistics or to make relevant decisions to improve services provided.

    Card4all intends to reach cities and regions beyond the borders of this first partnership and will implement an ambitious communication and distribution plan for phase 2 of the project.

    ***

    Visit the network's page: CARD4ALL

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  • Citizen card

    Spain
    Gijon

    Providing access to city services and resources while improving citizen participation

    Laura González Méndez
    CARD4LL Project Coordinator
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    Summary

    Every day, citizens, tourists and enterprises need to access a range of city services and resources, and in some cases to pay for them. Meanwhile, city councils are also developing various policies to boost healthy habits and social behavior to improve the quality of life.
    The Gijon City Council (ES) fulfils both these groups of needs with a smart card (Gijon Citizen Card) that gives citizens access to the city's services and public facilities, such as shared transport, cultural activities and digital services. It also sets up citizenship profiles to better match citizens' needs with public policies. The Citizen Card has become both an integrated tool for public services and a coordination and loyalty mechanism. Launched in 2002, the Citizen Card is now used by more than 300.000 people to access and pay for municipal services and activities.

    The solutions offered by the good practice

    The following list shows the different uses of the Citizen Card: • Citizen Terminals: there are one-stop shops where citizens can access different procedures around the clock and with terminals that are located in the neighborhoods (currently, there are 21); • Public Transport: citizens can recharge the Citizen Card to use the bus. As it is a personal item, the card has information about citizens' situations and adapts the prices, and if someone loses their card the transport company refunds the credit previously put on the card; • Virtual Office: access to online services; • Parking tickets: to get a ticket to park the car in a restricted area; • Libraries & Media Centres: the card allows members to borrow books, CDs and DVDs. There are 12 Tele-centres, each with approximately 15 computers where citizens can take courses or can connect to the Internet for one hour using the Citizen Card; • Public toilets: with the Citizen Card, 18 equipped toilets can be used for free. Otherwise users have to pay for it; • Free entry to local museums; • Use of Bicycles: Throughout the city, there are 64 bikes that can be picked up and returned to eight terminals. The bikes are available for use free of charge for Citizen Card holders; • Leisure Activities and venues: With the Citizen Card, it is possible to pay for and book different sport and cultural activities and venues; • Car sharing of public electric vehicles: Free recharge of electric vehicles at five points in the city.

    Building on the sustainable and integrated approach

    The Citizen Card will contribute to sustainable urban living because it promotes and facilitates the use of public transport and other sustainable ways of transportation such as car sharing or electric vehicles. Other uses linked to the promotion of sports and cultural activities are very important to foster integration, good health habits and to avoid social exclusion. The Citizen Card also contains details about users’ socio-economic situations, which allows us to adapt the rates of the different services, contributing in this way to the reduction of poverty. One of the current aims of the Citizen Card is to work with a holistic and participative approach, because it combines different services that are interconnected and can share relevant information. It also allows citizens to participate and use the services throughout different tools (Citizen Terminals, online, etc.). Additionally, a free training session is offered on how to use the Citizen Card, favouring the digital inclusion of some groups and connectivity, and minimizing unnecessary trips. To sum up, the Citizen Card plays a key role in the development of sustainable mobility by encouraging behaviours and habits of a healthy life, promoting a culture of energy efficiency and sustainable growth.

    Sustainable, participatory and integrated urban approach

    The Citizen Card will contribute to sustainable urban living because it promotes and facilitates the use of public transport and other sustainable ways of transportation such as car sharing or electric vehicles. Other uses linked to the promotion of sports and cultural activities are very important to foster integration, good health habits and to avoid social exclusion. The Citizen Card also contains details about users’ socio-economic situations, which allows us to adapt the rates of the different services, contributing in this way to the reduction of poverty.
    One of the current aims of the Citizen Card is to work with a holistic and participative approach, because it combines different services that are interconnected and can share relevant information. It also allows citizens to participate and use the services throughout different tools (Citizen Terminals, online, etc.). Additionally, a free training session is offered on how to use the Citizen Card, favoring the digital inclusion of some groups and connectivity, and minimizing unnecessary trips.
    To sum up, the Citizen Card plays a key role in the development of sustainable mobility by encouraging behaviors' and habits of a healthy life, promoting a culture of energy efficiency and sustainable growth.

    People and legal entities including associations, migrants and foreigners can have a Citizen Card. Currently, there are 363.966 cards held by people and 1.496 by enterprises. Gijón has a population of 272,202 (you can check the data in real time on our open data portal), but people who are citizens and carry out any activity in Gijón can also have a Citizen Card. The city schools also have Citizen Cards to take part in the programming of cultural and sport activities. During the launch phase of the project, all citizen groups were involved. It is worth mentioning the incorporation of participative movements in the development phase. The methodology was focused on the active participation and collaboration of municipal departments in charge of each civic sector (Sport, Education, Social Services, Mobility, Governance and Sustainability) which have been acting as mediators with different citizen groups. Examples of contributors were the associative movements incorporated from neighborhood groups and economic and social sectors of the city, such as architects, engineers, the hotel industry, building and transport enterprises, traders, etc.

    What difference has it made?

    Gijon has sought to turn the citizen card into a living element that accomplishes the new needs of the citizens and the city: to offer citizens good quality services, have one card for all municipal actions, improve existing functions and add new ones. It has become an essential tool to the quality of life in Gijon City: "Smart living". Citizens of Gijón, businesses and tourists could access municipal services, allowing a reduction in bureaucracy, time saving, ensuring access to services, promoting policies of social inclusion, sustainability, smart growth and sustainable mobility.

    During the lifetime of the URBACT Transfer Network, Gijon has enhanced the portfolio of services and turned the citizen card into the driving force to achieve a smart society for innovative and sustainable city by implementing the following measures:

    • Study the use of Gijón Citizen Card with a Commerce loyalty Card to encourage retail trade
    • Possibility of including credit linked to Social Services Subsidies
    • Access to trash bins with citizen card: policy of tax incentives to recycle
    • Access to charging points of electrical vehicles
    • Interoperability of citizen cards between European cities. Evaluation of conclusions given by Eurocties Citizen Card Lab
    • Communication with urban equipment and facilities (IoT)
    • Energy efficiency: streetlights, smart management of equipment
    • Advantageous use of data provided by the citizen cards Big data management
    • App for mobile devices development
    • Appointment management in public offices due to Covid-19 limitations
    • Control access to different venues due to Covid-19

    The Citizen Card has an average of 32,000 uses/day and around 1,000,000 uses/month.

    Transferring the practice

    Gijon led the Card4all Network over 2.5 years, transferring its practices to 5 other cities: Suceava (Romania), Aveiro (Portugal), Clermont Ferrand (France), Jurmala (Latvia), and Sassari (Italy). You can, in particular, check Aveiro’s Good practice here. The approach was based on the 3 learning approaches: Experiential, Reflective, and Contextual support. All these covered topics (I.T integration, standardization, interoperability of Citizen Cards between European cities, business models, governance, data protection, integration with smartphones, web applications, local cross-sectorial services, pool of services to be considered, policy support, and, marketing strategy to reach visibility and a sense of owning) whose outputs can be found in the Final report of the Network available online. Card4all and Gijón as mentor city was also a key contributor to the Eurocities’ Knowledge Society Forum on Citizen Cards.

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