POINT (5.690973 50.851368)
  • Freight TAILS


    Kick-off meeting in June (Suceava). Transnational meeting in October (Umea).
    Transnational meetings in February (Parma), April (Gdynia), May (Maastricht) and October (La Rochelle).
    Final event in May (Split).

    Municipality of Athienou
    2, Archbishop Makarios III Ave.
    7600 Athienou Cyprus


    Municipality of Santiago de Compostela


    Municipality of Udine (Italy)


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    Av. Movimento das Forças Armadas

    2700-595 Amadora



    +351 21 436 9000

    Ext. 1801


    City of Rome

    Department of European Funds and Innovation

    Via Palazzo di Città, 1 - 10121 Turin (Italy)



    Câmara Municipal de Lisboa

    Departamento de Desenvolvimento Local

    Edifício Municipal, Campo Grande nº25, 6ºE | 1749 -099 Lisboa



    Laura González Méndez. Project coordinator.

    Gijón City Council


    Municipality of Piraeus


    City of Ljubljana

    Mestni trg 1

    1000 Ljubljana, Slovenia


    Project Coordinator Martin Neubert

    +49 371 355 7029



    Riga NGO House


    City of Antwarp
    Grote Markt 1 - 2000 Antwarpen

    Manchester City Council
    Manchester M2 5RT

    City of Rotterdam
    Coolsingel 40, 3011 AD Rotterdam

    City Council Bielefeld
    Bürger Service Center
    Phone +49 521 510


    City of Eindhoven
    Stadhuisplein 1, 5611 EM Eindhoven

    City of Loulé
    Praça da República, 8104-001 Loulé
    Phone +351 289 400 600


    City of Igualada
    Plaça de l'Ajuntament, 1, 08700 Igualada, Barcelona


    City of Ghent
    Stad Gent
    Botermarkt 1
    9000 Gent

    City of Genoa
    Via di Francia, 1 - XI floor. 16149 Genova


    City of San Donà di Piave Piazza Indipendenza, 13 – 30027


    City of Naples
    Urban Planning Department 
    Phone +39 081 7958932 - 34 - 17 


    The Barnsley Digital Media  County Way, Barnsley, S70 2JW
    Phone +44 01226 720700 


    Preston City Council
    Town Hall, Preston, PR1 2RL

    City of Piacenza
    piazza Cavalli 2 - 29121 Piacenza - Italia
    tel centralino 
    Phone +39 0523 492 111 

    City of Bilbao
    Plaza Ernesto Erkoreka nº1. 48007 Bilbao. Phone +32 944 204 200 

    City of Poznan
    plac Kolegiacki 17,
    61-841 Poznań


    Westmisnter City Council
    Phone +44 020 7641 6500

    Devoted to discovering Tailored and Innovative Logistic Solutions (TAILS) for the successful management of freight, this Action Planning network aimed on rethinking how freight can shape almost every aspect of our urban lives. The air we breathe, the noise we hear, the traffic we experience, the productiveness of our cities’ businesses, the quality of our surroundings and the liveability of our neighbourhoods. Everything can relate to a single question: how can we make freight transport more effective in cities?

    Tailored approaches for innovative logistic solutions
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  • A new urban freight plan

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    When Umeå — northern Sweden’s largest urban community — joined the URBACT Freight TAILS network, its city centre faced increasing traffic problems, partly from vehicles delivering to shops and services. With a fast-growing population and e-commerce boom, Umeå needed to build a sustainable freight transport strategy to stay attractive.

    Air quality

     “Umeå has problems with air quality in the city centre: That was the starting point for our work with freight, and the entrance to URBACT,” recalls Lina Samuelsson, Project Manager at the Umeå Municipality.

    Working with nine Freight TAILS partner cities for over two years, the municipality built a clear, integrated plan: ‘Freight programme for Umeå city centre 2018-2025' which was granted full approval by the City Council.

    Today we have a programme which makes it easier to take the right decisions when it comes to freight in Umeå. And that’s for all of Umeå, all our inhabitants, people who come here to visit, people who are, or will be, working with freight...” says Ms Samuelsson

    Demystifying local interests

    Carriers, residents, government, suppliers, businesses, landlords, vehicle manufacturers... such complex interests had hindered planning for the future of freight in Umeå. No one owned the whole problem, making it tricky to understand, communicate and agree solutions.

    After joining URBACT, the city set up a local group (URBACT Local Group) bringing relevant people together to identify main freight challenges, including: dangerous on-street loading and unloading; air and noise pollution; unregulated delivery traffic;

    and complex waste collection. The municipality produced a status report, forming a basis for the new freight programme, in line with the city’s development strategies.

    Our URBACT Local Group was a very important support giving us input and data when we developed the status report,” says Ms Samuelsson. “In future, they’ll be one of the most important partners for Umeå municipality to succeed in achieving the goals of the Freight Traffic Programme.

    Umeå had expertise in thinking about the relationship between freight delivery and retail,” explains URBACT Lead Expert Philip Stein, “but no real knowledge on how to deal with it in the city context — they were unable to connect with the sectors, e.g. freight operators. In the end they were one of the most successful in getting the politicians on board."

    Integrated freight plan launched

    Umeå’s new Freight Programme has begun. Lisa Persson’s Traffic Planner, Streets and Parks department is preparing a ‘freight checklist’ for planning decisions, and a brochure for carriers. Soon, the city-centre loading bays will be monitored to help decide future locations.

    Future actions include procurement requirements promoting quiet, energy-efficient municipality transport, and improvements for restricted zone deliveries, including physical design and pathways.

    Reflecting the stakeholders’ diversity, this work involves municipal departments, from planning and procurement to environment and health protection — but also shop owners, carriers, the municipality’s waste and water company, and more.

    The freight plan includes four realistic ‘indicators’, measuring: local opinions; delivery vehicles in selected streets; deaths and serious injuries by freight vehicles; and the proportion of heavy vehicles respecting environmental zone regulations. Though the URBACT network is finished, Umeå’s appetite for cross-sector, participatory projects looks set to last.

    Inter-city learning

    URBACT tools included an ‘evil projections’ exercise, to identify potential pitfalls — and avoid them with help from transnational peers. Umeå’s were: “little interest in URBACT Local Group participation”; and “difficulty getting political leadership to understand the importance of working strategically with freight”. So they involved politicians from the start. The scheme received widespread support; and two city councillors attended the network’s final conference in Split (HR).

    Our politicians are debating freight in the City Council — I can't remember the last time they did that. It’s great!” says Ms Samuelsson.

    Of all the useful exchanges with Freight TAILS cities, Ms Samuelsson highlights Maastricht (NL): “We received much input from them regarding their work with behavioural change... we’ll use some of their ideas in future campaigns.

    What the municipality’s work-model was missing, the URBACT method had. It was like completing the missing pieces in the puzzle,” says Ms Persson. “We haven't worked with an URBACT Local Group like this before. We have some similar approaches, but the URBACT method refined this and made it more successful.


    Umeå is also committed to improving gender equality. You can learn more about these actions and the URBACT #GenderEqualCities campaign by watching the video interview with Linda Gustafsson, Umea's Gender Equality Officer.


    You can find the Cities in Action - Stories of Change publication just here.

    From urbact
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