4Ws
The 4Ws Tool is a problem framing method that helps describing and interpreting a problem to arrive at a problem statement.
As a first step to tackle a challenge, it is important to make the right diagnosis by examining the local context. The tools below will help you:
Before diving into this section, we recommend you have a look at this session of the URBACT e-University by Christophe Gouache, designer and URBACT expert, where he compared the problem analysis to a police investigation and examined methods to obtain the right diagnosis and develop adequate and integrated solutions, in a collaborative way.
The 4Ws Tool is a problem framing method that helps describing and interpreting a problem to arrive at a problem statement.
The 5 Whys Technique is an iterative interrogative problem framing/solving method used to explore the cause-and-effect relationships underlying a particular problem.
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The Problem Tree is a graphical representation of an existing problem, its causes and effects which aims to get a clear and shared understanding of the issue.
The Newspaper of Tomorrow tool gives you the opportunity to project into the future to create a shared vision on a certain topic.